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November 2023 by Lori Kane
Unfortunately I have had to use their services five times over the years! Only one of them was my fault! I have always received excellent service with a smile.
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September 2023 by Smythe R.
Clean, friendly, and efficient - what's not to like? I wish all car shops were this easy to deal with!
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September 2023 by mohamed mohamed
“I recently visited [Caliber Collision ] to repair damages to my car’s bumper and fenders. I must say, I am highly satisfied with the service I received. The staff was professional and courteous throughout the entire process. They provided a clear estimate and timeline for the repairs, and they delivered on their promise.The quality of work on my car was impressive. The bumper and fenders look as good as new, and you can’t even tell there was any damage. The attention to detail and craftsmanship at [Caliber Collision] is commendable.Furthermore, the pricing was fair and competitive, especially considering the excellent service and results. I would not hesitate to recommend [Caliber Collision] to anyone in need of car body repairs. They exceeded my expectations, and I’m a very satisfied customer.”
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August 2023 by Benjamen McCathern
Best place to go in Durham, their attention to detail will amaze you. Their professionalism and customer service will ease your mind. They provide clear communicate that keeps you informed throughout the entire process. I am over joyed with the results of my car it looks better now than it ever looked. I did not think it was possible this just speaks to their attention to detail. Thank you down town caliber collision.Services: Painting
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August 2023 by sprin004
Caliber Collision on Ramseur Street I'm Durham deserves 20 stars. Their service from management, reception to updates to car detailing was superior. They were courteous, timely and provided outstanding repair of my lexus.
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July 2023 by McKeisha Thomas
I would recommend Caliber Collision to anyone who's looking for quality service in repairs. Their team is warm and friendly. They send step-by-step updates and that gives peace of mind. Look no further!!Service: Body & Trim
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June 2023 by Karen Evans
This was the best experience I’ve ever had with a repair shop. Customer service were professional and kind. The work on my vehicle was superb. I’d highly recommend Caliber Collision!
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June 2023 by Erica
Caitlin always provided updates on the status of my car. Great customer service! I was also very pleased with the outcome. I definitely recommend this place for any b body work!
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June 2023 by Kelvin Johnson
Calliber Collision gets a 10/10 for great work ; service and hospitality; I will use them again if I need them in the future; I will also pass on the name and quality of service. Thanks againService: Body & Trim
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June 2023 by sharon hill
Text updates, responsive to queries.Didn’t meet original estimated time but covered rental car and I could checkin rental there.Service: Body & Trim
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May 2023 by Lisa Morris
They have great customer service. They shop is very nice. They keep you posted on the progress of the service as they work on your car. I would highly recommend.
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May 2023 by HEATHER ROBBINS
I recently had my 4 runner repaired here and hands down it was the best experience. My vehicle was ready in a timely matter. I received updated text messages about my vehicle. Great job Caliber!!!
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April 2023 by Samuel Hellams
They did a great job on my car, had a dent in the middle of my right door need the bottom. The work was long but it's worth it in the end because it looks like I just got the car off the lot again.Services: Body & Trim
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April 2023 by Scott Segal
I highly recommend this location. I worked with Caitlin who was very professional, responsive, and kept me informed on how the repair was progressing.I'm a super meticulous, detail-oriented person and they exceeded my expectations as far as the quality of the repair. When they initially returned the vehicle there was a very small, minor imperfection in the paint. To be honest, this minor imperfection was one that over 99% of the population would have never noticed. I brought it to their attention and they happily buffed it out.The end result is AMAZING!! The car literally looks just like it did the day it was sitting on the showroom floor; not a trace that it was ever in an accident.Huge thanks to the painter and technicians that were involved and I really appreciate your attention to detail with the repair. You are highly skilled at your craft!Thanks again,ScottService: Body & Trim
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April 2023 by Celeste Sivori
Great customer service from the front desk to the mechanic explaining the work. Quality service and convenient automated updates/coordination with insurance and enterprise rental.
