BMW of Southpoint offers comprehensive sales, service, and parts for new and pre-owned BMW vehicles, serving drivers in Southpoint, Cary, Apex, Raleigh, and Durham. The dealership is known for its professional and friendly staff who strive to provide a smooth car buying and ownership experience. Customers have praised the team for their helpfulness, transparency, and ability to listen to their needs. Many reviews highlight the excellent service from salespeople and managers, with some customers returning for multiple vehicle purchases due to the positive experiences. The staff members are described as knowledgeable, attentive, and dedicated to making sure customers are satisfied, whether they are buying a new vehicle or scheduling routine maintenance like oil changes. The process of selecting, ordering, and receiving vehicles, such as the 2024 330i, is reported to be smooth and well-explained, with staff available for follow-up questions. Customers appreciate the no-pressure environment and the ability to negotiate and discuss trade-ins openly. Overall, BMW of Southpoint is recognized for its professionalism, quality service, and commitment to customer satisfaction, making it a preferred dealership for luxury BMW vehicles in the area.
The service group at Southpoint BMW is wonderful. Kenneth was my service advisor today and handled everything smoothly and efficiently. I truly appreciate his help and professionalism.
December 2025
We wanted to share the amazing experience we had working with Jeffrey Snow. He was patient and kind when we asked a lot of questions. He also possessed a lot of knowledge about the vehicle and provided exceptional customer service. We as a family truly enjoyed working with him.
December 2025
Smart, knowledgeable and personable. Very good at explaining the work and options that may or may not be helpful without being pushy and insistent.
