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May 2024 by Eddy Shipman
Neal is an awesome guy and Volvo genius. He has helped me for 25 years. Top notch work!
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April 2024 by chels
There was a problem with a cylinder of my car. I got it fixed around 200 dollar ish here, and another mechanic had quoted about 800 dollars. The service was prompt.
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April 2024 by Jeffrey Thomas
This business does not deserve or earn your business. Both the owner and his mechanic exhibit poor communication skills, condescending behavior, and blunt and short-tempered responses to questions and challenges. You will be charged for services, parts, and fluids that you do not need or request. Furthermore, you will not receive a call letting you know that you need a specific repair or replacement and offering you the opportunity to approve such repairs or replacements. The mechanic will simply do it, assuming that it is all right and that you will pay. It was not all right when it happened to me and should not be all right with any customer. I did not pay for the services I did not authorize. Imagine seeing a bill for three times the usual amount of the price of an oil change when you arrive to pick up your vehicle, only to see that you have been charged for other services you did not request or approve, including replenishing different fluids (which is complimentary at many shops) and rotating the tires. Why would a person approve charges for rotating the tires when he didn't ask for them to be rotated? Nobody wants to be charged for services they did not request or yelled and cussed at because of a presumptuous mechanic thinking he will take advantage of a customer.
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March 2024 by R P
If you value honesty, integrity, friendliness, and an ability to be clearly understood when it comes to services you're requesting, then YOU SHOULD GO ELSEWHERE. These guys seem to have problems not only communicating with each other but with their customers. They don't listen and aren't willing to listen. And, when there is a problem that they caused, they lack ability to resolve things. NOBODY deserves to be DISRESPECTED especially when the customer didn't cause the problem.
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January 2024 by Patrick Whitney
Family has been going to Becker’s for over 25 years, can’t speak highly enough of them. Honest and fair for their work, never going to try to pressure you for unnecessary work. Know Volvos better than anybody!
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October 2023 by Adrian Gerstel
Almost 20 years of honest work and exceptional service by Neil and Becker Automotive on my cars (3 Volvo's) since moving to Durham in 2003.Services: Transmission
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September 2023 by Sierra Ann
Side mirror replacement. Quick and kind workers. Matched great.
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May 2023 by Lawrence Winn
Neil Becker is the best! I won't take my volvo anywhere else.
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November 2022 by Eugene Mongello
Love that Neil guy. Far pricing and great service.
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September 2022 by Zac Pulignani
It's lit.
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December 2021 by Claudia Minoiu
Mr. Becker has the reputation of being one of the most knowledgeable and reliable car mechanic in Durham. One can count on him that he will fix the most serious car problems. I would not take the car to his shop for general maintenance issues. I was advised to take the car for maintenance (I.e., tire rotation, changing the car oil, etc.) next door to NTB-Nat’l Tire & Battery - they are great for maintenance work and cheaper than Mr. Becker. One more tip - Mr. Becker specializes in Volvos - my favorite car, due to its reliability. He will troubleshoot any car problem he is presented with. You will not be disappointed if you take your car to Mr. Becker. I highly recommend him! I agree with other commentators/reviewers that he provides very friendly service with a big heart, too!
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August 2021 by M D
Excellent service for a great price. I thoroughly trust Neil Becker's work, judgement, and integrity, which is comforting and hard to find. I recommend Becker Auto to everyone.Services: Oil change
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June 2021 by Tom Carnes
Mr. Becker provides fantastic service. He is really the person to see if you are having problems with a Volvo.
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November 2020 by Angel Hernandez Gomez
Very good people, 5 stars
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October 2020 by Solomon Missouri
Great service!
