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December 2023 by Shameka Moran
I went into this bank to deposit a check. I also had trouble resetting my pin code. Justin was such a great help! He volunteered to assist with a smile, great attitude, and he was very patient because my phone also died. I always go to this location! Great job Justin ?
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September 2023 by SH Kim
The deputy manager gave information on opening a credit card, card benefits, and useful tips. She compared the strengths of BOA's credit cards and helped me choose the right one for me. She also meticulously explained the benefits of cashback for the first month. They even let me know when the card would arrive in the mail. Thanks to you, I think I'll use my credit card usefully.
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August 2023 by Sunhee Kim
The deputy manager gave information on opening a credit card, card benefits, and useful tips. She compared the strengths of BOA's credit cards and helped me choose the right one for me. She also meticulously explained the benefits of cashback for the first month. They even let me know when the card would arrive in the mail. Thanks to you, I think I'll use my credit card usefully.
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August 2023 by Soo Hong Kim
Esther Kim is one of the great bankers that I've ever met. If you have a chance to go to this office, you'll see her hospitality and professionalism.
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July 2023 by Shih Hsieh
Asia was best representative she helped to stop the fraud on our account that we didn’t know was happening! thank you so much! She was so patient with us!
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June 2023 by suren eda
Great staff at this location. Warm greetings at entrance. Cristina was great, helpful and patient.
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February 2023 by 허영
Esther Kim provided a wonderful service, detailed explanation, and a comfortable environment, and all the staff were friendly.
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December 2022 by Daniel B.
Something new I learned from visiting this Bank of America location: When depositing cash into an ATM (at least, a Bank of America ATM), there isn't a dollar limitation, but there is a physical cash money paper limitation. If I recall correctly, the drive-thru ATM told me to not insert more than 74 bills. I took half my stack, inserted it, and had no problems. The screen updated and told me not to insert more than 50-something bills (again, if I recall correctly). I inserted the rest of my stack, but this time, the ATM spit the stack back out. It was kind of funny. The reason it spit the stack back out is because one of the bills had a small tear in it. I removed the torn bill from the stack and reinserted the stack. The ATM accepted the rest of the money. I counted the cash by hand beforehand. The ATM's count was accurate. The ATM accepted and counted the money fast. It was very convenient. On a Sunday morning around 10am, we were the only people on-site. This Bank of America location has two ATMs: one drive-thru (the one I used) and one walk-up (outside the storefront, facing the street). Someone drove onto the property behind us, headed to the drive-thru ATM, as we were leaving. This Bank of America location is open six days a week, Monday-Saturday, and is closed on Sunday. The ATMs operate 24/7. The property was clean and felt safe. This is known as the "Woodcroft" Bank of America Financial Center & Drive-Thru ATM. However, I think it's technically not within Woodcroft neighborhood limits, it's located just west of Woodcroft. Woodcroft Shopping Center with Food Lion is two driveways up the road. I had a good experience here and would come back for my physical banking needs.
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September 2022 by Eric S
Esther is such a warm person. She saw I was waiting a bit long for my appointment, so she gave me some advice that help save money.Recommend to book appointment with them. Much easier to get a same-week time slot than other branches. Solid service and very professional.
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August 2022 by hansol lim
Everything was perfect in boa. Especially Esther Kim was super kind with expertise. I highly recommend visiting this place.
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June 2022 by Evan Stone
Esther is such a warm person. She saw I was waiting a bit long for my appointment, so she gave me some advice that help save money.Recommend to book appointment with them. Much easier to get a same-week time slot than other branches. Solid service and very professional.
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June 2022 by Anne Dudenhausen
I love the people who work there. Xiomara has been a teller there many years, and is very poliet and inviting. The Reggie is beyond is the best, management has to offer. He listens knows it all, and is very understanding . He always greets me by my name. They are the reason I bank at this branch.
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May 2022 by Clemente Lopez
Regi Smith is THE BEST! My wife and I have been going there for the past three years, and it is always a pleasure to have Regi take care of our issues. He does get things done, every time. We used to go to the BOA at the Northgate Mall; which used to be pretty good. But after Covid, that one has deteriorated to the point that the service (if you can call that service) offered is unusable. Regi to the rescue at this branch!
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April 2022 by Kyungwoo Park
Super nice and fast services!! I've done all of things in 15 minutes. Especially thanks to "Esther Kim". She helped me and my husband far beyond our expectations.
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February 2022 by It’s Crazy camila
Even though they are short staff the are always happy and friendly. And they are always ready to help. Love this bank you should definitely come to this bank.
