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February 2024 by Angela Battle
Very helpful staff! Very grateful to Julian for going out of his way to help me with identifying a part of my car of which I was clueless. Will definitely go back.
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February 2024 by Kalyn Cummings
The staff is beyond kind. They're knowledgeable, not afraid to go the extra mile, and definitely saved the day for me.Edit: Vinson is a true gentleman and a solid member of his community. Humble, hardworking, and joyous.
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January 2024 by Alex Comer
The free code check that is offered at AutoZone is such a useful feature! My check engine light came on near this shopping center so I immediately drove in for a check. Josh was so helpful and even came out to my vehicle to show me how I could replace a faulty sensor myself to save me money by using a mechanic. Thank you Josh!
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January 2024 by Matt Smolecki
Shop this store if only to meet Vinson! Perhaps the most helpful and professional assistant I have ever met in a retail establishment. This gentleman goes well beyond the call to assist, suggest, and help you accomplish your auto parts needs. Thank you Vinson for all you do, I know I am not alone in having had the pleasure of your assistance and courtesy! Awesome job!
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January 2024 by Monty Aiken
I needed a battery the other night I went to AutoZone on University Drive in Durham AUDY Rodas the manager was great replace my battery’ even though it’s cold outside quality work from a quality person Thanks for the help.☺️
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November 2023 by Trenton Belcher
Had a quick and easy process at this location. The staff was friendly and patient, the employee Cassandra helped me and provided me with the best deal. Definitely will come back to this location for my car needs.
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November 2023 by Daniel Litchfield
Cassandra was so sweet and so professional. She helped us find exactly what we needed and helped us install those items as well. She sets the example for what customer service is!
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November 2023 by Kent Barlow
Cassandra and Julian were extremely patient and helpful, replacing my car battery and working through the corrosion on my previous battery. Absolutely stellar service and I’d highly recommend this location!
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November 2023 by Michael Tucker
Sandra from auto zone on university drive was so helpful this morning.got my parts and even help me find a couple other things.i was in and out in less then 5 min..i could hear somebody in the back was throwing Sandra under the bus about something..but out of the 3 stores I've been to today this will be the one I go to for now on....Sandra needs a raise.ask for Sandra the next time your in
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November 2023 by Lisa Danielle
Amazing Customer Service and Fast! I walked in for screws and walked out with cake and 3 new friends! Happy Birthday Friend!!!!
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October 2023 by Demaris Wofford
Bryan and Mark were a great help, even helped me save on parts by giving great recommendations, Highly pleased and recommend them
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October 2023 by Tequila Starnes
Hands Down the Best AutoZone I’ve been to if parts aren’t in Stock the staff helps you locate the store that has them your greeted at the door which is pleasant bc I won’t shop your location if I’m ignored you can tell that the staff gets along and they enjoy helping you and each other they all deserve a raise
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September 2023 by Brick J.
These guys are cool. They're knowledgeable, professional, and respectful. They have a good selection of parts and keep the store clean. They even put my wiper blades on and refused to take a tip. Who does that, really? I appreciate the consideration.
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August 2023 by Tommy Fu
I bought the wrong windshield wiper several weeks ago - it was missing an adapter so it wouldn't fit on my car. I didn't catch the name of the gentleman that helped me, but he immediately was able to pick the same model with the correct adapter and exchanged it. It took no time at all, and he was super gracious about it. Excellent customer service!
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July 2023 by Chris White
I know very little about cars and parts that you need to fix them. I spoke with Cindy at the Roxboro store and she helped me identify what I needed. Not only did she verify a difficult to find A/C cap was in stock, when she found out I lived 30 miles away, she had the part transferred to their store close to my home in Durham, NC. I will be picking up the part later this evening. Thanks Cindy for the top line customer service and "can do" attitude!
