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March 2024 by J Trump
Pretty friendly people but they will try to upsell you on an insurance plan you don't need when trading in your old phone be on the lookout for this and they will tell you you have to have it but you really don't according to the agent that I called and spoke with.. also they do not tell you what your phone trade-in is worth and it takes three Bill cycles for you to be credited or at least that's what I was told when I received my surprise bill that had doubled in price pretty deceptive if you ask me
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February 2024 by LD Walker
The technician, Ty was very knowledgeable of the work that she was doing, she did a great multitask, and I wish I had a job, whereas I could have offered it to her
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December 2023 by Dexter M
Marvin the manager needs to be recognized. He definitely needs a shout out for his patience, friendliness, knowledge and multitasking in this environment. Four of us opened up this location with just Marvin there on Friday and we all discussed what an amazing employee he was as he helped each of us, multitasking each of our needs between callls to ATT and various downloads where we were having to wait. He is a valuable employee and when asked how to send a compliment he said Google review so I hope this gets him the recognition he deserves!
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December 2023 by Shonese W
I went to another location to have an issue fixed and waited about 30 minutes just to be told that my issue will “take some time” to fix. There were people setting up new devices and no attempt was made to multitask to get me out of the store. I left and came to this location and was helped almost immediately and my issue that was supposed to be time consuming was solved in less than 5 minutes by a young lady that works there. Thanks for the great customer service and efficiency!
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November 2023 by Kristen Wagner
Ty was a super hero tonight! We had new phones sent to our house and were not successful with a home set up and Ty got them all sorted out in a flash! Thanks SO MUCH!
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October 2023 by Myron Stewart
At&t site directed me to this location. Not very impressed by this location. No one acknowledged me when I walked in and I waited about 5 minutes for someone to tell me that I was in the wrong location to turn my at&t equipment. They could have noticed I had equipment and immediately told me where to take it.
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October 2023 by Alex C.
Just wanted to highlight the excellent customer service my wife and I received at this location, 5 minutes before they closed. The representative who helped us was gracious, kind and skilled. And the store had exactly what I needed! Thank you!
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September 2023 by Eric Broome
Not enough trained people! Slow and unknwvolagable.
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September 2023 by Mary Martinez
My family and I had a great experience at this store. Ty was patient, kind, and knowledgeable. We were switching from another carrier and Ty made it look easy. Nikki her colleague was also great and reminded my husband that he could get a military discount. Wade the manager was great about my having to change my appointment and he told me things I needed to prepare for my visit. He was very responsive and professional. It was the best such visit I have ever had and was actually a lot of fun! I highly recommend this store and the wonderful people who work there,
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September 2023 by Bridgette Renkert
Ty 5 stars ALL THE WAY. She took care of 3sets of people smoothly.
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September 2023 by Bridgette R.
Ty-10 starsStore-3 stars - need more staffTy was welcoming, knowledgeable, quick- witted, patient, and friendly. She took care of my needs AND 3 other customers simultaneously and no one left mad. This was my second place to come to as the one in Holly Springs could not help me. If you come here look for Ty!
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September 2023 by Bianca M.
Go see Ty! An absolute icon with so much knowledge and explains things so easily. I won't see anyone else.
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August 2023 by Joey Pounds
Nikki was very helpful with explaining the plan, how the signature program works as well as choosing my phone. Overall I had a great experience.
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August 2023 by Genevieve d'Entremont
Great experience buying a new phone. Knowledgeable and friendly staff and they had exactly what I wanted.
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June 2023 by Karen Sleeth
The store rep was fantastic! The store was busy. Seven folks there -- a crying baby, and ESL customers. The rep was kind, calm, courteous, knowledgeable, and personable. The customers could have gotten irate waiting but his calmness spread to all there. What a gem you have with him.
