-
January 2024 by Deborah Costelloe
Love this shop.. beautiful items and the owner is so helpful and friendly ?
-
October 2023 by Kim S.
Didn't even make it through the door before being treated rudely by staff at the register! Told to shut the door on my boyfriend behind me because it was windy. When I said i was holding the door for my boyfriend, was told I didn't need to wait for him! Turned around and left. There's nothing that amazing in there that I need to be treated that way!
-
August 2023 by Phil D.
Very nice little place full of a variety of gifts and decorations of all sorts. Prices are good enough, and altogether a friendly little store!
-
July 2023 by Chelsea
Upsetting customer service. My friend used to love this place and took time during our visit to OBX to share it with us but the employees were overly obsessive in watching our every move and talking bad about us when we were still in the store. They even approached my friend, accusing her of stealing an anklet she had previously bought last time she visited this spot and was wearing it when she walked in. The lady was rude in her response saying “then. you probably shouldn’t be wearing that in here” just because it looks like stealing. If that is the case, then you should have a sign outside explaining not to wear previously bought merchandise BEFORE entering the store. Even after trying to explain, the employees were still rude and accusatory. I understand as young girls certain assumptions can be made but this is not a proper way to handle the situation, especially with no proof behind your accusations. Please never rudely approach a customer accusing them of stealing without knowing close or for certain they are shoplifting. This left us all hurt and distraught from coming back.
-
July 2023 by Laney Rountree
i’m usually not one to review places - especially if it’s a bad experience but this is necessary and just more of a warning to others. i come to this jewelry spot every time i’m in duck and so -obviously- i have on some jewelry that i’ve gotten there before. i was walking around looking at jewelry when i noticed that both of the employees were just looking at me as i shopped. i just tried to ignore it because there were a lot of people in the store so i just figured that maybe they were just looking around (?). i realized that they were suspicious of shoplifting when one of the employees approached my best friend asking if she took one of the anklets because the camera saw her bend over in that area. my best friend (scared and confused) was unsure how to react so she just tried her best to tell the lady that she had gotten it the last time we were in the store. the lady then goes “well maybe you shouldn’t wear our jewelry in here” - which yes i understand that people steal but we had not stolen anything and were not being anything but nice. we asked the lady to check the cameras and she just told us that she “gets a notification” when someone bends over (i guess ?) at this point my best friend was really irritated and frustrated so she just put back the things that she had picked out and wanted to leave. i didn’t want to further confirm to them “that we were stealing” so i just bought the things that i was planning to buy before hand. when i was checking out at the counter i tried to explain the situation - in hopes to ease the tension - but both ladies just stood there saying that they have video evidence (which is impossible because she bought this anklet a while ago). now that i’ve left the store (and will not be returning :( ) i realize that i should have just pulled up a picture with my best friend and the anklet (as well as pictures of me and my bracelets and anklets because i wear a lot of things that i’ve gotten there) but i just think that there should be solid evidence of stealing before approaching a guest who was going to purchase many things. very disappointing because i love their jewelry. as young girls, we understand that there is a stereotype that we steal but we genuinely wanted nothing but positivity for this company.
-
July 2023 by Jennifer Collier
The store is very expensive and the merchandise is cheaply made. Staff were rude and insulting, bordering on harassment. My family used to love to visit this store. We will never go back again!! Don't waste your time or money!!
-
June 2023 by Howard Fishman
Awful experience, people were rude. Obsessive behavior when people interact with products. Have customer service skills of a 2 year old. Immature, should be out of business within the next year.
-
June 2023 by Lorenda Loving
This lady is awful and so rude. I bought a bracelet from her that turned my wrist colors I tried exchange it she snatched the bracelet out of my hand and told me to go get another one as I was walking out of the store she said I was shoplifting such poor customer service I will nvr go back here
-
June 2023 by Angela Hoover
The employee was rude! She had poor customer service skills.
-
June 2023 by Madison Elliott
Employees were rude to customers :( wanted to like this store but unfortunately had a very disappointing experience
-
June 2023 by annabel f
Witnessed very rude and poor service toward another customer while in. Uncomfortable environment due to staff
-
June 2023 by cheyenne e
i will not be coming here again. the employees were so rude, and loudly talked bad about the customers when they were only feet away. worst customer service i’ve ever encountered.
-
June 2023 by ENERGY MASTERS DIRECT
Amazing store with unique treasures!!! So kid she is and welcoming
-
June 2023 by Carl King
My wife found this charming boutique while vacationing in Duck, Nc . Owner and her staff are super friendly and courteous. Must stop every time we are in Duck, NC.
-
February 2023 by Crystal Flaherty
Tracey may just be the sweetest lady I have ever come across. She always has the best live videos, showcasing awesome purses, Jewelry from amazing local artists, soaps, birdhouses, Primitives by Kathy, and you can’t miss her deals when she does 12 weeks of Christmas! I have never been to her store in person but it’s on my list of places to go! I have placed a ton of orders off of her live shows and I always have my items within 48 hours. She knows her customer base well and has the best stuff!
