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February 2024 by John D.
I would give less stars but I like the people at my local Freeman gas and they've done us right in the past. The problem now is they've been acquired by Superior Plus and ever since then service has been worse. Almost ran out of gas over the holidays and it took multiple calls and a ton of frustration to get it filled. That's never happened in the past. I'm not sure if it's because of the acquisition or something else. It seems like a lack of communication. When I call them up for refills I don't get the local Freeman Gas which is 5mins from but rather I get someone who doesn't even know me or my address and who knows where this call is being picked up from. It's frustrating because this is a small town with a small town feel but not anymore. I may have to switch to another provider if my current request for a refill doesn't go smoothly.
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December 2023 by Ronald G.
I Never write reviews, But the good people of Denver NC needs to know about this So Called Manager. I have been in business for over 40 years,I have never experienced such Bad Customer Service like this, This guy doesn't respond or communicate with his customers. This company doesn't belong in Denver NC. Hopefully the Owner of this company sees this review and make the necessary change's.
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February 2021 by Noah H.
I have had a appointment twice and they haven't showed to either one. First one they didn't even bother to call saying they couldn't make it.second one I was supposed to be first thing and I call at twelve they said they were finishing up a job an headed toward us and it is now 3pm and still no show an want answer there phone. The worse customer service an company would not recommend
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April 2020 by James S.
I have been with Freeman gas for years now and have been very pleased with the service they have provided. Rea, the office manager and Ed our delivery driver have always been friendly. Every time I have requested a gas delivery, Ed is here that same day or the next day at the latest. They have also done several installs for us including gas logs, a gas stove, a propane heater for my garage and hooking our gas grill up to the large propane tank for the house instead of the 20 lb. tank it came with so now I never run out of gas for the grill or have to take a tank to get it filled. They are 100x better than Blu Gas here in Denver, which had the worst customer service and blamed any problems you had with them on the customer instead of trying to fix things and make them right, so we are very happy we switched to Freeman Gas as we have had no problems since we did. If you are looking for a propane provider, my wife and I recommend Freeman Gas!
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January 2020 by Charles M.
The worst service provider!!! Even though they are on a monthly contract they miss refills constantly ( usually right when we have freezing weather) GO ELSEWHERE
