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November 2023 by D G
Paid for there Super Polyprocess, vehicle had been on trip and lots of bug splatter on it. Asked ahead of wash to make sure it was cleaned off. Went through wash, and pulled up for them to do cleaning service, there crew may have spent 5 minutes of that on kind of drying it. The 2 working on it walked up to me and asked for claim check and gave me my keys and went into building. Upon inspection of vehicle it was not cleaned, bug splat on it and no tire gloss etc of the stuff I paid for done. I went over picked up a towel from there cart and cleaned vehicle myself and finished drying it. Mean while no employee even showed up to ask what was going on. If I could give 0 stars I would have. Could have gone to self service car wash and did it all myself for a third of what I paid to have done. STAY AWAY FROM THIS ONE, horrible help and do not care. Waste of time and money.
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November 2023 by Ted Scercy
I have to give them a 5. Went there yesterday and was delayed significantly waiting for the folks to finish however something happened inside and they had to leave me and do whatever they had to do after a long wait they came back out to finish and the manager came out and apologized and applied tire dressing at no extra charge. I get great service every time I go there
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November 2023 by Kimberly C.
Iam very dissatisfied and disappointed with the result of the cleaning today. I had to ask them to go back and vacuum areas that were not cleaned. I also paid extra for armor all and the entire back seat was not done. I paid $50 with tip and it was an absolute horrible job . This is the result AFTER I had them go back over it
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November 2023 by bryon fletcher
Awful paid for the extras and got nothing car rims left dirty interior wet and dirty nothing cleaned. Lazy and untrained. Used to be a good place 20 years ago went downhill over the years. Won't go back waste of money. The sad part is I tipped the guy before I saw how poorly they cleaned my car that's another $10 spot down the drain. see attached picks.
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November 2023 by David Washburn
Actually not good windshield dirty seats were not clean no tire black and this was supposed to be a super polly process lazy workers it was like they could care less.I used to work at a car wash and i never let a vehical leave unless I was happy no matter what the boss said!!!
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October 2023 by Regina C.
My car still has bugs on it. the windshield and the front side windows were not cleaned very well at all. still very dirty. the guys did a good job of vacuuming but did not wipe the windows down on the whole inside. main reason I went there was for the interior, cleaning windows and vacuuming. i did notice that they had not wiped the back glass and asked them to do that but didn't realize only half the inside windshield wasn't done. I was not satisfied. I paid to have my car cleaned with what they offered at that price and it didn't happen. i didn't inspect my car until I got home or I would have talked to a manager then.
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September 2023 by Rebecca Ragan
I have never had a worse experience with Autobell. The emoloyees were nice. The actual service was terrible. Paid 32 dollars for a car wash that was worse than a wash I could have gotten at a gas station. I recommend if using this location check before leaving to see what was actually done.
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August 2023 by Dawn Lajuett
Brought my car in for a through cleaning...paid extra for the vacuum, told them the last time I was not ? satisfied with the service and this time is no different. The dash was not clean, the back area was not vacuumed well and the doors and plastics were not wiped well. I asked for a cloth to wipe up what was obviously missed and the guy just real quick wiped one spot (there were several). I asked for fragrance and they were out of the one I wanted. I'm sorry but when I pay for a service and pay extra for extra service I expect to get the service I paid for. I am so disappointed.Edit*I was contacted by Dominick the manager about my experience and after discussing the issues he offered to redo my service. Kyle the assistant took great care of my car, he paid attention to detail and it looks great. Thank you for making it right! I am just sorry that you had to redo a job that should have been done correctly the first time.
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August 2023 by Ken Shick
Them boys are really good out there and I really appreciate everything they did for me I had a hard time getting in my car and they brought it to me and it did a fantastic job on my car and I use you'uns all the time but I love it I'm just letting everybody know I love the placeServices: Polishing
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August 2023 by bradyn t.
Been to other Autobells that cleaned my car far betterBut for $70/month the detail services aren't bad
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June 2023 by Myra Jones
I started using this Autobell when i moved to Denver on 2020. Since im claustrophobic, i can't stay in my car as it ROLLS through the car wash as they have done in the past st this & other auto bells. I could not believe they used covid to have customers pay for this service now. They still charge for this once free service. Today, there was a new twist....you pay to get the car vacuumed but they only odo just a little. They don't vacuum beside the seats or console & certainly not under the seats. The young guy asked me how it looked, i said there is grass still on the mat & around it. Also beside the seat. Since he offered to vacuum more, his manager questioned why. Young man explained then the supervisor said that was only offered as MASTER vacuuming! Really? How about giving me what your signs states... inside cleaning, vacuuming. Im so disappointed, not sure I'll go back.
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June 2023 by Ryan Brown
Car looks better than before. Still a little dirty might need to get it washed somewhere else too
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May 2023 by Jennifer Reinhardt
Asked for the works inside and out to be done on my car. The 3rd row wasn’t touched at all and there were bugs still on the windshield and front of the car. Didn’t vacuum the seats and really only focused on vacuuming the front floor boards didn’t get in between the front and back seats. Cup holders were not cleaned and some other parts inside. Came home and spent 45 mins to clean the 3rd row and finish what they missed on the inside. If this would have been a $35 detail I would understand the hit and miss spots. Very disappointed with the detail job.Service: Auto detailing
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May 2023 by Vicki Christoffersen
I am very happy w/ this car wash. I tell them, I just want a run thru, & it is done, at a reasonable price.
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April 2023 by Joey Shull
Worst visit ever!! Employees doubling up on cars while others are drying leaving water spots all over i ended up leaving