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“They fixed me up with a few nuts I needed for my son's training wheels and didn't charge me. I've never felt more valued. I'll be coming back. Thank you!”
“Brian is downstairs doing lawn mower repairs. He is a true, honest mechanic. Quick and thorough- his prices are phenominal. He also works on (non-skidstear) riding mowers. He's my new lawn mower 'guy'!”
“Usually we have great experiences here. Most of the time they are very well stocked and the employees are usually very friendly and knowledgeable. If it is an extra busy day, you might have to wait a few minutes if you are inside the store for an employee to become available (if you need help with something, need to have your vehicle loaded up or if a case needs to be unlocked) but that's usually only if they are busy. They usually have a good selection of live chicks, baby ducks and the occasional baby turkey. There is a fairly wide variety of all pet foods (cats, dogs, birds, small animal etc). Lots of home decor, books on just about every subject, tools, hunting gear, locking cabinets, knives ... the prices are a little higher but you get the knowledge of the staff that you don't usually get at other stores so it is worth it. All in all, it's a pretty good store.”
“Great customer service every time I come in here. They helped me today get the parts I needed for a project I was working on. I'm happy they are here, so I don't have to drive in Belmont or Gastonia traffic to one of the giant stores where no one wants to help you.”
“The customer service was amazing! I went to 4 other stores trying to find a specific breaker and they took the time to find it and order it for me. It was even delivered to my house the very next day! Everyone that works there is just awesome!”
“As a contractor in the Charlotte metro area. This supplier is by far the best. Their customer service is 2nd to NO other supplier in the area!! From the time you walk into the place the store layout is spacious, parts aren’t stacked on top of each other, the staff there is great to deal with. Very personable people and if you are in a hurry they understand that and can get you in and out in a jiffy as well. Store manager is a great guy to deal with as well. They will open up at times they are normally closed if needed!! Most places charge extra just to do that. They have the techs in mind when they are at work, I can go on and on about this place. The pricing is reasonable for the amount of work we do out of this store as well. I have been dealing with this place for about 4 years or so and have nothing but great things to say. Even if there is a mistake on the order, they are willing to do whatever they can to make it right ASAP!!”
“I was waited on by the nicest kindest person I've met since I moved to North Carolina. His name was John and I believe he was the store manager. Thank you for all your help today. Your kindness has made a permanent customer at your store. I will definitely recommend your store to all my friends. Thanks again.”
“I called looking to rent a truck for my move next week. I was referred to Penske as they are partnered with Home Depot for truck rentals. I spoke with Brody at Penske and he was knowledgeable, kind and professional. He went above and beyond to assist me and also took the nightmare out of renting a truck during this whole moving process. The rates are very reasonable as well! If you're moving and need quick, professional and great service, you'll want to rent from Home Depot/Penske truck rentals!”
“They exchanged a broken part for a new one without any hassle. The staff here are very helpful and friendly. This place also has a wide variety of parts and products.”
8AM - 5:30PM
1009 Bessemer City Rd, Gastonia
Hardware Stores
“I love that they carry what others don't.I didn't at all like that the man checking me out was cussing.No one seemed to notice...that bothered me even more.”
“They always have what I need and the prices are great! The coupons are extremely helpful! I'm a mechanic and I'm used to tool trucks but I've never had a problem with their tools! My toolbox is full of their tools.??”
“A big thank you to Franco who helped me find a heavy duty garage door slide bolt lock a couple of weeks ago! Two other employees suggested I try looking at a different store. One suggested Northern Hydraulics. But not Franco! He looked it up online and then personally walked me accross the store to find the exact item I needed, there on the shelf. He then suggested I check out in the back with Micheal, who was more than happy to help me with several larger items that would have been difficult for me to maneuver at the front self check out kiosks. This store is fortunate to have Franco and Micheal working there!”
“The employees are helpful with helping you find what you need however the lumber is always in rough shape( they will give you a discount if you point out blemishes)”
“went to get large smooth River rocks for a project in front yard. Was able to find them quickly along with flat roller for quick in and out mid afternoon. Good times!”
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“Prices are high on a lot of their things, but reasonable on others. The main thing is, they are closer than most other hardware stores, and they may have things main/others do not.”