November 2017 by Joe B.
I purchased a new Harley-Davidson and needed the backrest on the tour pack and speaker pods covered in a different leather/vinyl to match the seat I purchased. I also wanted the diamond stitching on the seat I purchased added to the passenger seat and backrest. I had heard good things about Rambeaut's and decided to go there. He was super friendly, looked at what I wanted, said he could do it and that it wouldn't be a problem it would just take 3-4 weeks. I didn't mind waiting especially since everyone talked about how good he was. Over 5 weeks after dropping it off, he calls and tells me he can't do it. He said "I can't find the thread to match", said "I don't have the right needle to use the thread that you need and the only way to get the needle is to buy a pack of 150 needles and I'm not going to do that for one needle", and his last excuse "you really need a double-needle machine to do the diamond stitch on that seat and I don't have one, so I'm not going to be able to do it". We talked about what I wanted for over 30 minutes and he assured me he could do it then called after his projected time frame and backed out of the deal! I wouldn't recommend Rambeaut's Upholstery to anyone to cover anything! I'd give him NO stars if it would let me!
