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April 2024 by Katrina Smith
2 older ladies dropped the ball on CS. Maybe they were exhausted!!!!
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April 2024 by Melissa Zimmerman Charlotte,NC
I absolutely love the Frest Market for holidays. The holiday meals are so reasonably priced that it is now my go to place. Regular grocery shopping not so much but the food quality is outstanding and service is always great.
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February 2024 by ci ga
Rosanna in the flower department was AMAZING. A friend and I came in on Valentine’s Day and she was checking on every customer, making recommendations, offering assistance, etc. We asked her to wrap some of our bushels of flowers and she made sure to wrap them to perfection and gave advice on how to keep them beautiful for longer. 10/10 recommend!!! All staff was kind as well including cashier and management that was also around the store to aid customers.
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February 2024 by Joy Wright
Brandon needs to improve his customer service skills. Everyone deserves to be treated with respect regardless of your race.
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December 2023 by Tom Seitz
I normally love Fresh Market but today I’m here waiting (currently 40 minutes and guessing another 45 to go) in line for my preorder roast pickup! Not sure how much longer but the manager might want to rethink how to service the preorder business model because this one definitely doesn’t work. I won’t be doing this again!!
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December 2023 by H Monty
I go here once a year for Christmas Eve specialties. It's as if their employees go to a magical place other stores don't know of to get trained on customer service. Friendly, kind, helpful. They have specialized meats, cheeses and candy galore. The berries are always fresh and look amazing. It's very expensive but worth every penny.
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December 2023 by Cat Uebele
Thanksgiving meal pickup was ridiculous. We moved here recently, and all was good in the beginning. Very impressed with the clean, beautiful store. The store has definitely gone downhill recently. We go every week for the 6 dollar chickens, the last 2 times we have been, they have charged us full price. Will probably be going back to Teeter. Not worth the extra money to shop there anymore. Customer service is definitely lacking at the Cornelius location now. Sad.
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December 2023 by S R
What Whole Foods wishes it could be….This is an upscale grocery with quality fresh prepped or premade foods. WOW was I impressed from the second you walk in you are greeted by wonderful sights, smells and best of all friendly staff.Do yourself a favor and go for a visit.
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December 2023 by Charlotte Shopper
Thanksgiving Meal Pickup line was 1 hour and 37 minutes long. Need a better way. Entrance and Exit of store was total chaos. Possibly more employees walking the line and not just waiting until the customer got to the front of the line for assistance. Possibly one register dedicated to TG Meal checkout as well. Woman in deli in black shirt was the FIRST rude person/employee I ever encountered at The Fresh Market, in 11 years.
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December 2023 by Jim Vogel
The Ultimate Thanksgiving Meal was fantastic. As a member it was worth every dime! A new tradition is now at our home!
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November 2023 by Mary Anne Graf
Terrific store, great people and products and the worst (corporate) online ordering system in the free world. Just spent two+ hours ordering for Thanksgiving, something that would have been 15 minutes from any other store. Absolutely non-functional search engine; ordered items randomly don't show up in basket; 8+ tries to remove something in the basket; no link between membership, store preference and online ordering--it just goes on and on. I live 35 min from this (wonderful) store and traveling in the hope they have something just doesn't work for me. FIX THIS - this is the 21st century, not 1990. Help!!!
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October 2023 by Susan Dickman
Superb service. I went to FM to inquire about buying a charcuterie board. There were none, but was told they would make one for me if i had 10mins. It was absolutely beautiful and well enjoyed!Thank you FreshMarket!
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October 2023 by Bill M.
5 Stars to the young lady in the bakery for being so much help today. She went way beyond just being Helpful. Thanks so much.
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September 2023 by Doreen Huling
The last few deli wraps ( chicken caesar and chicken pesto) have used old, dried, tasteless chicken pieces with little dressing &/or pesto. I mentioned it twice to the management-empty promised are what I got. In addition, the pastrami for the Reuben Panini is cut too thick it and contains lots of gristle. I have been a patron with this store for many years found a lowering of standards from meat/seafood department to a lack of service.
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August 2023 by Penney Cordrey
The store is clean and well stocked. I went to the register checked out and was charged full price for what I thought was buy 1 get 1 croissant special. I was told I had the wrong ones by the manager Renay. No apology, just you can keep these or go get the other ones.They should have honored it, since there was a sign. I won't return. Customer Service is not a priority