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“Every time I go to AppleJuice for support, I am treated in a kind, friendly and professional manner, my issues are usually solved within a day or two, depending upon the extent of the issue, and I feel that the price is fair. I am also impressed that they are willing to answer questions, it means that my problem does not require them to work on the phone. I have no complaints and rate them at five stars.”
“I could barely hear volume on incoming calls. Went in today and Kevin(I think was his name) worked magic. He even cleaned off the screen that was terribly cloudy. Amazing helpful awesome people to do business with!”
“Alvin and the rest of the team here were very helpful and easy to work with. We were able to upgrade our phone, transfer and complete the process without any issues. He also applied the screen protectors on the screens. Appreciate this location and will definitely be returning.Thanks Alvin!”
“Paul talked to me straight forward on situation if i wanted to trade in store had to give phone immediately then told us and gave us time to get phones on mail so that we could reset iCloud password and send the old phone asaap”
“Me and my wife have been to this location numerous times and always had a great experience. We dealt with Daniel each time and he's knowledgeable about the product as well as being personable. Will continue using this location”
“Luke turned a super stressful experience into a pleasant one by listening to my issues and recommending an appropriate solution. He went above and beyond when he didn’t have to, and I truly appreciate great customer service as it’s not the easiest to find people who care about resolving issues nowadays. I would recommend anyone looking for great service to go see Luke.”
“The young man that works here , Adil is AMAZING.I told him I had a cracked screen on my phone and also the phone would no longer charge.In less than 10 minutes he had the charging port all cleaned out using air tools, picks and tweezers and got it to work although stating and that it was damaged to a small percentage.He then pulled out several different screen tempered glass pieces off of the wall rack down the one that fit correctly and replaced it without leaving a single piece of fuzz or fingerprint on it like every other place always does.I think the price was about $25 total which I thought was beyond reasonable so I gave him a $10 tip and thanked him so much nicest person you can meet in that mall ❤️❤️❤️”
“Was having mobile data problems with my GS23...was helped by an extremely nice and very knowledgeable Sales Associate named Kai something...Told her what the problem was...she had my phone working perfectly in no time...Thank you! 5 Stars”
“Let me start by saying, I hate having to deal with dealerships, banks, cell phone stores...., but this place changed my mind. Ask for Jonathan, he was amazing. We went in to see about lowering our bill and getting a new phone and within 15 minutes the deal was done. We saved $50 and got a new phone. Nice job Mooresville AT&T”
“Sam was amazing! We went today to switch 3 phones over from another carrier and move the same numbers over. We had trouble with one of the phones and our old carrier kept giving us different "solutions" to try. None worked but Sam took a great deal of time calling and talking and figuring out what was going on so we could get it done. It took awhile and that was ok. Sam was helping others quickly and getting back to us. He got the problems resolved and was very nice and very knowledgable. And now we're saving $100 a month and got it all done. Thanks, Sam!”
“I went into this store after being lied to and used as a vessel to make a sale at the Huntersville location and received the up most help from the ladies at this location. Kristin is the best!!!! I recommend anyone who has metro pcs not to go into the Huntersville Location and recommend all to do business at the Mooresville location, you won't be disappointed. Devil 1 and Devil 2 are at the Huntersvilles Location. I wish Trump can gather them ladies up over there and throw them over the wall. Kristin is the best!!!! Mooresville #1”
“This post is long overdue. Natalie and Wagner were amazing. My wife and I moved into our new home in September right at the beginning of the football season. Natalie was able to accommodate our busy schedule and meet with me to set up services. Upon arrival our technician Wager was just as nice and helpful as Natalie. Wagner and I talked sports and baseball while he was setting up our service. He spent the time to explain everything and help us get our service set up without having to have wires run all over the house. Would highly recommend and look forward to working with them more in the future.”
“Very courteous, very knowledgeable, they are open from 10 to 7 Monday through Saturday closed on Sundays. I have a great phone with no contract minthly fees, abd I git insyrance on my phone. My phone is civered no matter what. Been going here since ladt August.”
“Excellent service by Daisy when helping me transferring my phone plan from AT&T. The place is comfortable, and the staff is very friendly and helpful. They really help you until you get what you need. Fantastic service from the team members here.Parking is easy as the place is the same complex with Harris Teeter.”
“Store manager, Ari and her entire staff were welcoming, knowledgeable, professional, and efficient. We have been an AT&T customer for well over 10 years and we have never had such a productive and pleasant experience in any other AT&T store. Our initial issue which took a significant amount of research was resolved and we ended up purchasing three new iPhones, two new iPads and lots of accessories!”
“Jay was incredibly helpful getting us set up with our upgrades and new phones! She was so patient and helped us find the best options for us individually and make informed decisions.”
“I recently switched back to Verizon from T-Mobile, and Assata (store manager) was incredibly helpful. There were problems with my account from the transfer, and she was able to figure out every one of the issues. The amount of knowledge she has about everything from Verizon's system to the phones themselves is incredibly impressive. She also has a great coaching managerial style and her employees (and Verizon) are very fortunate to have her. Thank you again Assata for all your help!”
“The manager, Kris, was very helpful when my husband needed to pick out a new phone. His suggestions were spot on. Once the phone was delivered, we went back to the store so he could transfer our data as I was taking over my husband's old phone. Highly recommend this AT&T retailer.”
“Who doesn't love a Target run? Stopped by Northlake Target on a Tuesday evening after work. The parking lot was full and I had to park further back. This is your typical Target store. I didn't encounter many employees while shopping but the man standing at the entry on the way out was friendly and wished me a good evening. This store was out of several items I needed but other than that my visit was good. The cleanliness was average. They had plenty of carts, baskets and sanitizing wipes available for use. Today I was able to check right out..thank god bc typically the self check out here is out in the produce section.”
“Jackie was an absolute gem! We were so jetlagged and tired, but she seamlessly saw us through the purchase of my new Samsung Zfold5. She was so knowledgeable and thorough, and even let us call her after hours when my new Sim card hadn't quite synced up yet! Outstanding customer service! Highly reccomend!”
“Went to Verizon regarding an issue with my voicemail not alerting me of phone call messages. Tech Specialist, Greg, listened attentively and began troubleshooting the issue. I learned that my VPN needed to be "off" for phone and voicemail. Greg tested the voicemail, but it still was not working properly. He called Verizon tech support, and we learned that approximately one year ago, someone had "call forwarded" my number to a number I did not recognize (wondering if/how my phone was hijacked). Verizon was not able to see who my voicemails were going to, only a local phone number. Verizon was able to confirm that the forwarding number was not a Verizon number. We were told to call *73 which "unforwarded" my voicemail. Greg, thank you for your diligence, patience, and expert assistance to resolve the issue.”
“Suzy is my cell phone hero! She figured out how to get me an upgrade, a new watch, and was very patient, pleasant, and perky. Thank you for making the transition back to T-Mobile a memorable one.”
“The best people you could possibly have running and working this store they help you out alot with your problems and needs hey THANKS YOU GUYS cherokee Rob Peace ✌️”
“We initially looked online and saw this particular store had 1 star. Decided to give it a chance and we are extremely happy that we did because Victor our Sales Rep was more than attentive,patient and very knowledgeable. I would highly recommend this store to others and give it 5 stars.”
“I have had a great experience with their optical department Thanks to Lynn, Went to see if they could help me with a broken frame, Lynn tried but it could not be fixed then she searched ebay for me and found a replacement frame. I went back and she changed the lens and no charge. I will definitely go back there for my next set of glasses, Great Service!”
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“Great place to work with, called a different repair store in Mooresville was told yes they could replace the sim reader/charge port on a Galaxy S21. Went to that store just to be told that it was made on the motherboard and they couldn't replace just that part, even though I could find the part myself online just wasn't going to attempt to crack the phone open to replace myself. Anyways called CPR in Mooresville and talked to Vinny, he informed me that it could be replaced he just had to open the phone up to see which version it required. So I dropped the phone off with him that evening and he called around lunch the next day letting me know he had the part replaced and everything was working fine on it. Repair was definitely reasonably priced and very quick. Very happy dealing with CPR and will do so again. Thanks.”