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November 2023 by Bri
Clean store, but all the re-sellers ruin it. They sit on the furniture, chase down the employees that are restocking to get merchandise first, bring dinner in and eat it, hoard carts that are in the way so you have to shop around them. They just completely ruin the shopping experience, the re-sellers have no problem basically running through the store and stand right at the stockroom door. Management really needs to make a rule for the loitering re-sellers that sit there for HOURS on top of the furniture and leave their carts unattended throughout the store, leaving it to be a hazard trying to navigate around them. Stop letting them sit on merchandise!
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September 2023 by Douglas Rocklein
Fourth time here. Always a very large crowd of regulars (several familiar faces every time) with loaded-up carts hovering around stockroom entrance waiting to pounce as items are brought in. They then go online trying to determine item values. This location seems to cater more to these small business resellers than to folk that really need Goodwill help.
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July 2023 by Mary Smith
Best Goodwill store I have ever seen! Great items including clothes, furniture, etc. High end and cheap prices (under $5 for most clothing)
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June 2023 by Defund the-Media
Would be a much much better store if you could lose the hoarders that loiter there all day!
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June 2023 by Jennifer McElroy
Nice selection but since they do not have a changing room I will not buy clothes. Too much of a headache to take it home try on and return if it does not fit.
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May 2023 by dylan murphy
Great thrift store with excellent selection of clothes and smaller selection of furniture/other stuff.Minus 1 star because:1)clothes are sorted by color instead of size - much more visually appealing but kind of useless, especially when it comes to jeans and 2)they don't have a dressing room - instead you can bring stuff back for a store credit, but that's not nearly as convenient.I'll still check this place regularly, they especially had a lot of options for women's sweaters.
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May 2023 by Karol
This is another above average Good Will, this is the third time I come here looking for something I need and I don't want to pay a fortune for it in other department stores. I don't know how to explain what is the reason but without a doubt this unit has always provided me with great experience. One only detail is the entrance is a little confusing to find.
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May 2023 by Rhiannon Jaye Schwisow
I know GWs are usually hit or miss but this one consistently misses. Even Given its location in a semi-affluent lake community suburb, this GW still feels like the store all of the other GWs send their unsold clearance. At first I assumed it was just always picked over, but I frequent this store and it’s always the same. I find myself thinking “today is the day” but I never seem to enjoy myself. I also agree with the other reviews about rude, apathetic customer service. There’s one polite older gentleman who works in the stocking area but all other employees seem intent on making you as miserable as they are.
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April 2023 by kayla g.
This was horrible I'm so incredibly mad I left my head here yesterday and they sold my headphones now I have to spend so much money getting new phones the customer service is horrible even the managers were not helping me
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February 2023 by Nikita Williams
Assistant manager James and cashier Sharon were terribly rude to customers. I have a video recording that I want the manager Adam to see. Sharon let 2 people jump the line in front of me and then she screamed at another lady that was behind me in line that was also complaining. Then James came over and talked terrible to another man that was complaining. I will be posting this video all over social media.
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February 2023 by A Sunny Honey
Lots of items that move quickly. It's very hard to get to pillows, plush and rugs, sort and see them, as they area all in one busy walkway thats also stacked with furniture, hanging items and people waiting for hardgoods. Inconsistent pricing. A sweater with a full zipper is more than a sweater with a 1/2 zipper - even if the full zipper isn't a "jacket and lightweight" Good items to be found in this store.
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February 2023 by Daphene Lewallen
Busy! Crowded! Lots of nice stuff. For us, the weekend is not the time to go.
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January 2023 by Sue T.
This goodwill picks through everything. They send it off to their online store. They are not there to help people outs the CEO and big wigs of the company are making bank while the employees make squat. Watch where your donations are going. Donate elsewhere.
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January 2023 by Dorothy L.
Take your donations there.Great help unloading Help your community families that are struggling.
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December 2022 by Arm Wyatt
Always very busy and lines are slow slow slow! But I frequent it when I need certain items.
