-
September 2024 by Jason Vitrit
Horrible ownership. If you’re looking for a good gym to join in the Lake Norman area, I highly recommend looking elsewhere.
-
September 2024 by Threak Ezekiel
This place is an absolute SCAM! I ended my contract with them over two months ago and they STILL keep charging me even after following all the steps to end the membership!! The personal training offered is also a complete SCAM!! The trainers never have time for you, they cancel on you last minute and yet constantly charge you almost $500 a month even though it's their fault that you can't use the time slots! Zero refunds or even common curiosity!!
-
September 2024 by Carl Emerson
New ownership is detestable. Will intentionally mislead you regarding the contract & cancellation. Also blatantly lied to my face about waiving the enhancement fee when I originally signed. You have to jump through hoops to get anything refunded, if you even can. I’ve been trying for about a month and management never follows through on their word.
The gym itself is good.
I’ve been a member for like 4 years and used to love golds but now, this gym represents everything wrong with commercial gyms. Trust me they don’t deserve your business?
-
August 2024 by John Forbis
Great gym overall but needs better powerlifting equipment such as specialized deadlift bar and bench press
-
July 2024 by Joey Kowalsk
I've been a member of this gym for about 7yrs. It's a GOLDs gym so you know what to expect, no complaints. My comment is related to the men's locker room. Whoever is cleaning is doing a 10 out of 10 job. Keep up the great work!
-
March 2024 by Audreana Cornelissen
I have always loved this gym since the first time I trained there a couple years ago. However, it has improved even more since new ownership. I like what they have done with the place. The environment is motivating and enjoyable. The staff are all super outgoing and friendly. They do a great job of making you feel welcome!
-
March 2024 by Brandon Smith
My favorite gym at the lake. Equipment and staff are great. Facilities are kept clean.
-
March 2024 by Sean Edixon
I would recommend going at night because its not as busy but great gym.
-
March 2024 by Brandon Semones
This place is everything that's wrong with most gyms. Do not sign a contract with them as you will be locked in and they will make it difficult for you to cancel. They do charge an enhancement fee, which will be all spent towards purchasing more redundant bodybuilding machines while the exercise matts and other pieces of equipment deteriorate. The gym itself is very dirty with the men's locker room being out of soap for over a week every time I go in here I feel like I need to shower, It's honestly disgusting. Please listen if you are a new person to fitness do not hire a personal trainer here. They are focused on selling supplements and will give you a workout Inappropriate for your fitness level only looking to crush you. Most of the time the gym is way too busy unless you are able to come during off hours. The gym uses an app for checking in and sending out updates. Most of the time these updates have the grammar for a 2nd grader, which is unsurprising considering the entire facility is run extremely unprofessionally. If you have kids don't bet on using the kids club because 1-2x per week they will send out an update that it is closed due to staffing issues. I finally have gotten my contract ended and will no longer have to come here to this caricature of everything a gym should not be
-
December 2023 by xUNTOUCHABLEx
This particular branch of Golds Gym, under the helm of a purported general manager, showcases a profound lack of competence and respect, undermining the very essence of the franchise.While a few standout staff members like Abbey shed a glimmer of hope, a disturbing cloud looms over the establishment in the form of an individual responsible for the children's area Theresa Dennehy. Her apparent mental instability raises dire concerns, rendering it hazardous to entrust children under her care.My interaction with this gym was nothing short of a calamity. As a former military veteran seeking to rebuild my life, the two-week pass availed me a temporary sanctuary. However, my attempt to utilize basic facilities for personal upkeep culminated in an ordeal that could only be described as a gross miscarriage of justice.Being summarily expelled from the premises, with disproportionate police involvement and an unwarranted year-long ban, all for the simple act of occupying a chair in the men's locker room, epitomizes an egregious mishandling of a mundane situation.In essence, the treatment I endured wasn't merely disrespectful—it was an assault on fundamental human dignity. As someone endeavoring to reintegrate into civilian life post-service, the lack of empathy or understanding was not just disappointing but a display of the gross inadequacy and callousness exhibited by the general manager. This incident, indicative of the establishment's evident lack of professionalism and decorum, should serve as a cautionary tale to prospective patrons.The Golds Gym branch in question presents an unsettling portrait of incompetence and a severe lack of respect, exacerbated by the deplorable conduct of its supposed leader, the general manager.While a small glimmer of hope is found in a few exceptional staff members like Abbey, a distressing cloud looms over the establishment in the form of Theresa Dennehy responsible for the children's area. Her apparent mental instability and potential danger to children underline a grave concern, casting a shadow on the safety of patrons’ young ones.My experience within the walls of this gym transcended disappointment, plunging into the realm of sheer calamity. As a military veteran seeking to rebuild a shattered life, the hope was that this gym would offer respite. However, the brief respite was swiftly overshadowed by an ordeal that metamorphosed into a gross violation of respect and human dignity.The humiliation I endured, being summarily ejected from the premises, stands as a testament to the gross mishandling of a situation. The intrusive involvement of law enforcement and an unjustifiable year-long ban, all stemming from the mere act of occupying a chair in the men's locker room for a mere 10 minutes before preparing for work, is a grotesque display of overreach and incompetence on the part of the management.The pain and embarrassment incurred were profound. To be subjected to the irrational and disproportionate involvement of police over such a triviality was not just an affront to my dignity but a stark indication of the establishment's lack of compassion and common sense.The humiliation of being publicly embarrassed by the staff's actions in an environment where one should feel safe and respected is an experience that lingers deeply. The total lack of understanding, empathy, or even basic communication in handling a member, who was merely utilizing the facilities in good faith, was not just disheartening but a severe blow to the principles of respect and decency.This incident was not just an individual mishap but an indictment of the establishment's blatant disregard for the human element in their pursuit of superficial rules. The lasting impact of the disgraceful treatment endured within the walls of this gym serves as a stark warning to any potential patrons considering patronizing such an establishment.
-
November 2023 by Shawn Heide
This particular branch of Golds Gym, under the helm of a purported general manager, showcases a profound lack of competence and respect, undermining the very essence of the franchise.
While a few standout staff members like Abbey shed a glimmer of hope, a disturbing cloud looms over the establishment in the form of an individual responsible for the children's area Theresa Dennehy. Her apparent mental instability raises dire concerns, rendering it hazardous to entrust children under her care.
My interaction with this gym was nothing short of a calamity. As a former military veteran seeking to rebuild my life, the two-week pass availed me a temporary sanctuary. However, my attempt to utilize basic facilities for personal upkeep culminated in an ordeal that could only be described as a gross miscarriage of justice.
Being summarily expelled from the premises, with disproportionate police involvement and an unwarranted year-long ban, all for the simple act of occupying a chair in the men's locker room, epitomizes an egregious mishandling of a mundane situation.
In essence, the treatment I endured wasn't merely disrespectful—it was an assault on fundamental human dignity. As someone endeavoring to reintegrate into civilian life post-service, the lack of empathy or understanding was not just disappointing but a display of the gross inadequacy and callousness exhibited by the general manager. This incident, indicative of the establishment's evident lack of professionalism and decorum, should serve as a cautionary tale to prospective patrons.
The Golds Gym branch in question presents an unsettling portrait of incompetence and a severe lack of respect, exacerbated by the deplorable conduct of its supposed leader, the general manager.
While a small glimmer of hope is found in a few exceptional staff members like Abbey, a distressing cloud looms over the establishment in the form of Theresa Dennehy responsible for the children's area. Her apparent mental instability and potential danger to children underline a grave concern, casting a shadow on the safety of patrons’ young ones.
My experience within the walls of this gym transcended disappointment, plunging into the realm of sheer calamity. As a military veteran seeking to rebuild a shattered life, the hope was that this gym would offer respite. However, the brief respite was swiftly overshadowed by an ordeal that metamorphosed into a gross violation of respect and human dignity.
The humiliation I endured, being summarily ejected from the premises, stands as a testament to the gross mishandling of a situation. The intrusive involvement of law enforcement and an unjustifiable year-long ban, all stemming from the mere act of occupying a chair in the men's locker room for a mere 10 minutes before preparing for work, is a grotesque display of overreach and incompetence on the part of the management.
The pain and embarrassment incurred were profound. To be subjected to the irrational and disproportionate involvement of police over such a triviality was not just an affront to my dignity but a stark indication of the establishment's lack of compassion and common sense.
The humiliation of being publicly embarrassed by the staff's actions in an environment where one should feel safe and respected is an experience that lingers deeply. The total lack of understanding, empathy, or even basic communication in handling a member, who was merely utilizing the facilities in good faith, was not just disheartening but a severe blow to the principles of respect and decency.
This incident was not just an individual mishap but an indictment of the establishment's blatant disregard for the human element in their pursuit of superficial rules. The lasting impact of the disgraceful treatment endured within the walls of this gym serves as a stark warning to an
-
November 2023 by David Wylie
Don't join staff is very unprofessional. Worst gym I've ever been to
-
November 2023 by Robert Mancuso
amazing expirience. 24/7 is exactly what I need.
-
November 2023 by Jon Smith
The equipment is ok but the cleanliness is the worst I’ve seen compared to any other gym in the area. The bathrooms constantly smell like sewage and something is always broken. The water fountains constantly need to be fixed, the cleaning stations are constantly empty and the bathrooms are always a disaster. Come on guys, do better it’s not that hard to care more.
-
October 2023 by jeremy windham
Good equipment, open 24/7, and has a sauna.
