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December 2023 by Haley Young
100% recommend this shop. Always communicating with me about what was going on and what parts/repairs were needed for my car. I got in the wreck the week of thanksgiving and they were able to get me in the following week. After I called multiple other places and everyone told me it would be 2024 before they could fix my car. They got my car done as soon as possible even with issues with parts. Everyone here was super nice, caring, and explained the process to me well. I really appreciate it since this is the first time I’ve had to deal with the fall out from a car accident. Thank you guys!!!
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September 2023 by Jeff L.
Gave outrageous estimate claiming sensor recalibration mandated by corprate which come to find out is NOT industry standard for repairs needed. Ended up at another company having repaired for a fraction of the cost. Pretty much rude to me. Will never go back to this place.
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September 2023 by Amanda James
They have had my car for over a month , I’ve called three times and been told something different everytime I call , one day it’s “ohh it will be ready tomorrow” and then I hear nothing the next day all to call and they tell me something else is wrong and “it will be ready tomorrow “ . I have been sitting here waiting for my care to “be ready tomorrow “ for 2 weeks now ! The lack of communication the lack of transparency of what’s going on and the bold face lying about what’s really going on is so unprofessional!
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June 2023 by Amy McCaslin
I would definitely recommend them. These guys went above and beyond my expectations. Awesome job on my car. Thank you.
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May 2023 by JGM
Took 2 months to fix car with constant excuses for the delay
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May 2023 by Daniel Ochs
Very professional, I b and out about 15 minutes
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April 2023 by Shawn Troxel
The Management there is super honest and kept me updated on my repairs. They gave me great advice on a vehicle that they where not even working on. I couldn't be happier with them.
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January 2023 by John Powell
Everyone was so nice and helpful. Thank you so much for making this as easy as possible for me. Thank you againJanet Powell
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September 2022 by Anna Bowden
My daughter’s car was badly damaged earlier this summer when a tree fell on it. The team at Gerber in Cornelius was excellent and efficient. Though the numerous repairs took a while to fix, Susan kept us updated at least every few days. George was very thorough and explained the estimate and then completed work! The 2018 Subaru looks brand new!! Excellent work!! We greatly appreciate it and highly recommend Gerber in Cornelius, NC!!
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September 2022 by Toby Warrren
Made appointment waited 3 weeks took me time to send insurance estimates so they changed my date for and additional 3 weeks never told me or notified me
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March 2022 by Fred Mcdowell
Great work and communication is on pointServices: Painting
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February 2022 by Nicole Perri
Outstanding Service! Gerber Collision serviced two vehicles I brought in over the past year with speed, professionalism, and manufacturer-grade quality. The first car had some heavy front damage, and within a couple weeks they had it back looking brand new! The second (even more impressively) had a quarter panel replacement and the Gerber crew fixed it within days!Great work overall, would highly recommend to anyone..Services: Painting
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February 2022 by Mike Housand
Best service I have ever had. Kept me up to date with what was going on with the repairs to my car, even set up a rental car through Enterprise with me. You cannot go wrong here. Also, great Receptionist, just an awesome place if you have to get your car worked on. Fair in everythingService: General repairs & maintenance
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February 2022 by Gwyne Simpson
Great customer service. Susan and Eric went above and beyond. Car looks great and repairs were done in a timely manner.Service: Body & Trim
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February 2022 by Chris & Nicole Perri
Outstanding Service! Gerber Collision serviced two vehicles I brought in over the past year with speed, professionalism, and manufacturer-grade quality. The first car had some heavy front damage, and within a couple weeks they had it back looking brand new! The second (even more impressively) had a quarter panel replacement and the Gerber crew fixed it within days!Great work overall, would highly recommend to anyone..Services: Body & Trim
