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March 2024 by Lisa Fraser
Staff is very knowledgeable and friendly. Been very happy with all the work they have done for me. It’s a great place to find last minute gifts.
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September 2021 by Sharon Rutherford
The name is a definite misnomer…. I would not use the words friendly, welcoming, or courteous to describe this small town establishment. Gathering information (pricing, turnaround time) was like pulling teeth. Southern hospitality was not found here. I would strongly recommend skipping this piece of “heaven.” ?
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May 2021 by Dominique C.
Been coming here for years for business shirts and button ups! Always exceeded our expectations and always professional and quick! Just had our employee drop more shirts off today and thought I would write a review because we've been so happy with the result. My brother uses them also! We also love the price range!
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February 2021 by Ralph Hatch
Embroidery was professionally done! Reasonable prices and completed before expected date. Will definitely use them again!
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January 2021 by Ralph Hatch
Valinda does a great job with all your embroidery needs! I wouldn’t go anywhere else! Reasonable prices & items were ready before the expected date! Will definitely come back!
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January 2021 by Ellie Hooper
Awesome Experience! With An Awesome Staff! Very Highly Recommended! ?‼️
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January 2021 by Denise Pinney
Awesome
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November 2020 by TJ Lindsey Smith
Wouldn’t fix a onesie that was only washed not even worn once unless I brought in a onesie and paid $10. Number had already ripped and the name started coming unraveled and I couldn’t cut strings or it would have kept coming undone. Already paid for it once and I wasn’t paying for it again when it wasn’t my fault on it in the first place. It should not have started coming a part with just the first wash! I couldn’t even put it on my one year old. Had someone fix what she could of it and sent me the reason it fell apart. Her machine moved or was bumped and messed up. You can see 2 different lines that the tack down stitch wasn’t even covered by the satin stitch in areas the shirt was falling apart. If you want quality pay the extra or make sure you inspect before you leave and know if it’s caught on the mess up that it will be replaced without you paying even more. I’ve attached pictures of the pointed out wrong areas and where it is falling apart
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February 2020 by Kendall Duncan
Brought groomsmen gifts to be embroidered, the owner stated it would not be a problem. I asked if she had an issue, to please call me before proceeding. 3 weeks go by and I return to pick up the leather bags I had embroidered and the letters are not straight, one bag has been embroidered, unstitched and re-embroidered. Where they took the stitches out, the leather ripped. When I told them I wasn't happy and wanted to be reimbursed for the bag and refunded for the embroidery, the employee and owner both got very rude with me saying "that's just how leather is, I can't control the quality of the leather." They were very rude and very unprofessional. WOULD NOT RECOMMEND.
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February 2020 by Tim Herman
We took 5 jackets in to have Hickory Fit Body Boot Camp embroidered on them, & the jackets look awesome. We have received numerous compliments on how good they look, plus the staff was excited to receive them. We were told it would take 1-2 weeks & they were completed before the 2 weeks were over. Very happy customer.
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May 2019 by Ruth Cha
I am so upset. I had to wait almost 3 weeks for them to put a little 3 inch monogram on my purse, and not only did it take sooooo long, they ruined my purse (and didn't even ask for a refund or anything!!) I am all about small businesses, but this place I will not ever come back. This is my 2nd item embroidered there and they both came out with defects. The first order I did not complain and just dealt with it. But this one!???!!!.... I am baffled. They had the audacity to embroider half of my monogram onto the purse. Yes, the top half of my monogram wasn't even on the purse but instead went over the flap to the other side of my purse! Leaving the other half of my monogram on the front of my purse. Who in their right minds would even walk around with only the bottom half of their monogram???!!!!! And tell me why no one thought to STOP STITCHING when they realized the monogram wasn't fully embroidered on the purse!!???!!!!!! They didn't even call to tell me what they did and expected me to be ok with my now ugly-ruined purse. I am so disappointed and disgusted with this place. They did not even apologize or offered to pay for their mess. They even told me they couldn't redo it because they didn't want to risk messing up the purse- as if they didn't already! I am beyond angry and sad. I loved shopping at this store but will never go back again. Their customer service clearly sucks.
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May 2019 by Ruth C.
Do not go here at all!!!!!! They messed up on 2 of my embroidery orders!!!!!! Did not even offer a refund or anything and was actually rude about it. They monogrammed one of my purses and the top half of my monogram wasn't even visible! It went over the flap and you could only see the bottom half of my monogram. Now tell me why they would keep on stitching and NOT STOP THE MACHINE when they realized my monogram wasn't even visible. They ruined my purse and expected me to just take it and not complain. They didn't even want to redo it because they said "it'll make holes and tears in the purse." I am so upset by this and will never be coming back.
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April 2019 by Laura Blevins
Valinda does amazing work. I love, love, LOVE Bambi and my mother was unable to find Bambi anything, anywhere. She heard about Embroidery Heaven and decided to go by and see if they had any patterns. They didn't. But Valinda cared enough to actually purchase them in order to allow my mother to get the the gifts that she wanted me to have for my baby. And now, I can go by there and have Bambi embroidered on anything I want! Highly recommend.
