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May 2024 by Skalvi
They helped me open an account and a debit card very quickly.
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April 2024 by Anthony Murray
Deena was great!!
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January 2024 by Tyrone B
Fabulous service from dena and shyniece. They gave me snacks and made me feel welcomed. I definitely recommend this branch for all your banking needs.
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November 2023 by Joseph Griffith
I've been banking here since 2013 and I've never had a problem. The staff has always been attentive and helpful. The features Woodforest has suits me well, especially the fraud protection. I'll probably be a customer for as long as they're in business.
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July 2023 by Karen Jackson
I'm not understanding if you have the choice to turn off your card but merchants and whoever else can still charge your card. This is a way for these banks to keep charging you overdraft fees. You still don't have no control over your own account. It's freaking RIDICULOUS! I will be closing account!
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August 2022 by Joyce Poole
I have been banking with Woodforest Bank for a long time and I have noticed that they keep reducing their hours of operation making them no different than any other bank!! I signed up for an account with them bc of their extended hours and they are slowly taking that away from us! I couldn't even make my deposit at the WM store since they have a $500 limit. This really sucks ! I don't like using the night drop! They never answer the phone either! This may cost them some valuable customers!
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May 2022 by Felicia Mackin
I like this bank. Very great customer service and I experience great services when I opened up my account.
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February 2022 by Ana Ortez
Always kind n helpful ladies❗
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June 2021 by Rafael Rodriguez
Poor customer service they said they will call you but they don't tell you it will be 3 weeks later.
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May 2021 by J. Corp
I joined Woodforest years ago because they had late hours and open on weekends and holidays. But now they're only working 7 hours a day 10:00 a.m. to 6:00 p.m.! WTH. Those are super, super banking hours! All the other banks are open these hours ....or longer! Time for me to find a new financial institution.?
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April 2021 by Alicia Lee P.
When I first went into the bank, I didn't have much hope that I would have a good experience. Well boy was I wrong. My husband and I walked in to open a new business account. We were greeted by the branch manager Cliff. Cliff gave great customer service. He was kind and helpful. In fact after my experience I was happy that I went into that branch. I am looking forward to having other great experiences at the bank now that I know that Cliff is watching over my money!
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December 2020 by Antonio Battle
This is the worst branch I've ever been in! 30 mins to make a simple cash deposit. Not once twice, but EVERY time!
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January 2020 by Debbie Shoop
I appreciate everything they do Mr Aldean and the assistant manager are extremely patient and kind
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August 2019 by Gina A.
I am current woodforest customer usely bank at concord on Thunder Road or in Salisbury nc. They are great. Dont recommend the one on concord commons very unhelpful. They dont care about their customer time. Not willing to do their job. Same requst and information I had Salisbury did it with no problem. She didnt even look up my account before telling me no.
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June 2019 by Dorothy Jones
Always helpful!!!
