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February 2024 by jake meckley
Came in a few minutes before the pharmacy closed and Damen was still very happy to help me with my prescription! Never had problems with this pharmacy, even when busy the pharmacists are courteous and helpful.
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January 2024 by Ashlynn Sanders
Pick a different pharmacy. Medication is never ready. You order refill's and you have to wait 4 days and still not ready when you go to pick up. It's always an excuse "short staff" i have been hearing this for a year. You call and ask about your medication and they are giggling and laughing in the background instead of getting medication ready. Go somewhere else. Not here.
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January 2024 by Christine Thompson
Never using this pharmacy location again. The ER doctor sent over a prescription at 3:53am on 12/27, called Walgreens at 11am the same day (7 hours later) and they said they couldn’t see it in their system. Called the ER doctor back to confirm they sent it, they did, so they sent it AGAIN at noon. Granted, this pharmacy is good at answering calls, but the pharmacy techs will flat out lie to you about when your prescription will be ready. I called every 1-1.5 hours and was told it wasn’t ready, it will be ready after 2pm, after 3pm, after 4pm, call back at 5:30-6pm if you don’t receive a notification in your app that it’s ready. Finally I call again at 8:15pm for them to tell me it’s ready and they close at 9pm. Teach your staff to not lie or make false promises on when a prescription will be ready. I get that it’s the holidays and everyone is busy, but I would have rather been told the truth for example: “Your prescription is not ready and I cannot guarantee a time of when it will be. Please check your app for up to date notifications.” And learn to be more compassionate, the pharmacy techs all sound annoyed whenever I called in, and in person, they are not very nice and always give off a bad attitude.
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January 2024 by Lacy Elliott
Pharmacy staff is nice and I love how diverse they all are; but they are very quick to put blame on the clinic, and the call center time and time again. This will be our last prescription filled here at the Poplar Tent location.
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December 2023 by Antania M.
The pharmacy sucks honestly. Every time i've ever tried to call about my prescriptions they don't answer the phone and have me waiting for 20+ minutes. The older cashier in the front is rude too so all in all this place isn't for me. I'd rather go to the cvs across the street.
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December 2023 by kristin russell
WORST DAMN PHARMACY. DO NOT EVER HAVE anything EVER SENT TO THEM
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December 2023 by Kip Russell
WORST. PHARMACY. they will hang up on you. They will LITERALLY WAIT ALL WEEK to fill a prescription that the doctor sent over on 11/30. Then when you call a different pharmacy to get it transferred. Walgreens will not allow it. Nor will they pick up the phone for the other pharmacy. They will hang up on them. It is now 12/04. And I still have yet received my medication.
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December 2023 by Scott Campbell
I have always used this pharmacy since I moved to the area. As of the past 6 months I have been shocked by the poor attitude of the staff over the phone. When I go in to the store it’s fine, but I can’t do that conveniently.
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November 2023 by Brandon
Have only been here for the pharmacy. The prescription was ready and the girl at the drive up was nice and helpful. Overall a positive visit.
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November 2023 by Warren Bobbitt
They are flat out lying about how busy they are. They wait until you try to pick up a prescription before they even try to fill it.Doctor call in a order Monday, went in Wednesday to pickup my prescription and was not ready at around 5pm need to come back after 7. This is the 3rd time this has happened in the last month. Last time they said same thing not ready yet need to come back later. Looked at the ticket and said order said order came in at 11:50 am. 6 hour later and still not ready.
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October 2023 by Snicker Lynn
I have never been more disappointed in a pharmacy than I have this one. The first time I had to wait for over 24 hours for a prescription to be filled and the today after purposely making my appointment days early for my refill, and after them having the prescription for 5 days tell me they do not have my medication. This is after I called first thing this morning and was told it was be after 12pm, it is now 5:15 and now they do not have it. I will be transferring all prescriptions after this.
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October 2023 by Tony Nap
If you dont care about your medicine not being ready when it's supposed to, then this is the pharmacy for you!
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October 2023 by Janice Nevola
Extremely slow, inside and drive through. Will be looking for new pharmacy
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June 2023 by Tammie Thompson
If I could give no stars and rate, I would. Terrible customer service. Poor troubleshooting skills. Us against the customer attitude. Never trying to help but doing bare min to file and get insurance or gov’t money. Disgusting really. Run from this location and chain (the service is a pattern) Thankful for GOOD options CVS, Harris Teeter, local pharmacy…
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April 2023 by Saniya Smith
Terrible terrible terrible, Walgreens will never get my money they sale expired Covid test, and when you bring it to their attention they don’t allow you to exchange or return it for a new one that is not expired even when you only bought the test a hour ago. Terrible customer service at the pharmacy counter wouldn’t recommend.