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April 2024 by Donna Mizok
I don't have a review but rather a question, If I bring my car in for an oil change do you top all the fluids? Coolant, windshield ??
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April 2024 by Shaniqua Turner
Great coupon. Unfortunately didn’t have the filter I needed but we’re gracious to refer me to another affordable place. Cared enough about me and my car safety to do that and I thought it was commendable! Will definitely use Valvoline for the next oil change.
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April 2024 by Zuki
There was a total lack of professionalism on the day I went. It’s not a good look on your brand when you have employees laughing, joking, and goofing off while they’re working on your car (and others). I don’t *think* anything was missed but the chances are higher when you see behavior like what was exhibited.
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March 2024 by Jeanette Barto
Would have been 5 stars for being so fast but they forgot to put on my windshield wipers I had paid for. I had to go back to have them put on, which they were quick and apologized for.
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March 2024 by Seraphina SB
Came for an oil change and top off for fluids and left with a smile. This was a quick and professional experience. I'll be sure to come back here! Thanks Ladies!
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March 2024 by Mike Rocco
Stay away from this place unless you want issues with your car. I had my oil changed in my F150 yesterday. It cost $140 dollars. Service seemed great and I was in and out within 15 minutes. I woke up this morning with oil drops all over my driveway. I went back and they told me that it was my plastic oil plug that they should have changed but did not have any in stock. They wanted me to drive to the Autopart's store and buy a plug and bring back for them to install. I went to Express Oil Change (Next to Lowes) right after and they fixed me free of charge. They said that these plugs always need replaced or your truck will leak. I will send everyone to Express Oil Change go forward. Stay away from Valvoline at all costs.
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March 2024 by Lynne Strayhorn
Just awful experience! They entered the mileage incorrectly on the machine for NC DMV state inspection. Connected them via their 844 and messaging on their website, never received a response. Went back to the store, they offered an update window sticker to remind me when to come back in for next service…NC DMV contacted me and after explaining that this store entered about 80,000 more miles than what my odometer actually had, DMV had to contact the store and tell them what to do to correct my mileage with DMV.When given multiple opportunities to do right by your customer and you do nothing…you should be ashamed for that lack of service.
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March 2024 by W. Daniel Lee (Daniel)
They take care of you kindly and quickly! I'm happy to come back here to have them inspect my car or change the oil. Highly recommended to go to this location ✅
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March 2024 by Cha
What an amazing experience today.. GERALD UR AMAZING!!!! I Almost had a panic attack when i was coming home from work( check engine light on) yikes. So i go to Autozone early morning. Oil filter code mind u i just went to Valvoline in Harrisburg on Friday. So I call what i think is the same place and speak to Gerald he didnt hesitate to tell me To come in he will look at it. He diagnosed and fixed the problem. Immediately I was able to get home cook and make it work thanks to him and his fast action. Instant crush lol Gerald is the best please see him and ask for him because u wont have to worry about a rushed or incomplete job ever!!! The oil was even leaking smh I will never go to Harrisburg again but I’ll definitely go see Gerald in Concord at 8505 Pit Stop Ct NW, Concord, NC 28027. I trust himFor sure. He actually restored my faith in Valvoline …. Because I almost gave up on them.
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March 2024 by ARTIE CRAIG
Wavelength is the only place I have had my oil changed in the last 5 or so years. I always get great service.
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March 2024 by Sangjin
This place has gone downhill over the years. Used to be quick but now expect closer to a 45 minute wait. Employees there have poor attitudes and are forgetful. Last time I went, found out they forgot to replace the oil filter which caused some damage to the housing.
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March 2024 by Ryan
My girlfriend went in with her 2017 Volkswagen Jetta and was charged $120 for 'European Oil' because her car 'required' this. I fully expect for this to be made right. She came in 2/17/24 around 3:00pm
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March 2024 by SonnY Arias
quick, fast, service, was in and out in under 10 minutes one morning. I go here always for my oil changes. usually there is a coupon on their website so a couple dollars saved. friendly staff too. i like the car cam so i can watch the oil change that's pretty cool and fun.
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March 2024 by DANA MONTEIRO
I went to get my oil change and everyone was professional. Employees tried to up-sell some services as I guess they're trained to do but I appreciated they weren't too pushy and worked fast, great job guys!
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February 2024 by Mike West
Didn't check lights,Windshield wipers,Air filter, cabin filter nor tire pressure.Gave me someone else's recite.Worst service since I have been using Valvoline oil change.Customer service never called back as they said they would.
