-
December 2023 by Tonya Mitchell
Despite the busyness of the holiday season, Brett went above and beyond to find my package that was lost in transit and rerouted to this Access Point. He provided top-tier customer service and treated my package as if it were his own; I am gratefully appreciative and highly recommend this location for an authentic customer experience!
-
December 2023 by Patricia Birmelin
We go a bit out of our locale to use the Concord Mills Blvd UPS Store, but we do this because we always get fast and friendly service. Very helpful staff as well!
-
December 2023 by Eleazer Graham
I received some a shipping and had to immediately send it to another location completely overthinking. Andrew and Brett quickly came up with a solution and executed with excellence. Thank You
-
October 2023 by Edward Roman-Torres
I come to this UPS all the time! The staff is amazing and also greet me with a smile. Definitely recommend this location!
-
October 2023 by Aaron Esiline
Getting mail at the Concord UPS Store is seriously the best! ? Gabby and the crew make it so convenient and reliable. The staff is always friendly and helpful, and they keep my packages safe and secure. It's like having my own personal mailbox! I never have to worry about missing deliveries or dealing with lost mail. Plus, they offer extra services like package forwarding and mail holding. It's a total game-changer! ?? I highly recommend it!
-
October 2023 by Breanna Ramseur
Very fast and excellent customer service on a busy evening! All smiles from the employees, so kind and courteous. Will definitely make another trip out of my way to come to this location!
-
October 2023 by Matt Ulmer
The workers here were incredibly knowledgable and helpful with every printing project we brought to them regarding our wedding. They went above and beyond to make sure everything was perfect and would offer great advice and trial runs on things we were unsure about. An overall amazing store!
-
October 2023 by Phieu Kpa
My parents and my boyfriend came here to get a few documents notarized and have never come back from an errand so pleased. It’s awesome to see a local branch be so empathetic and respectful towards my immigrant parents. We had an amazing service today and would recommend this branch to anyone.
-
September 2023 by Stanley Ipkiss
I just left this location, I needed a label printed and to shred some documents. I was “gracefully” greeted and assisted by Grace, she is a rockstar! kind knowledgeable and super helpful! the pleasantries! Willingness to assist! And even going above and beyond! Really great store, for sure my preferred location
-
September 2023 by Natalie Jenkins
Gabby is the young lady who helped me. Her customer service is phenomenal. She was a pleasant help every ups store need a Gabby. Thanks a million!
-
August 2023 by Alexandria D
Get your printing done at this location!! I never thought my favorite wedding vendor would be my UPS team but that is exactly the case! I had to get SO many documents/signs/brochures/seating cards etc printed at this location for my wedding, and Brett/Gaby went above and beyond for me in every way! They do a great job, and helped me trouble shoot and test so many documents to make sure everything for my big day was perfect. I am so grateful for their help and highly recommend this location to anyone!
-
August 2023 by Mike Munday
Needed assistance with "document witnesses" and standard mailing of legal documents. The store employees were very friendly, extremely helpful, and truly made my day. Wish I'd known about this UPS location sooner! And wish I could give them TEN stars in this review.
-
August 2023 by Lekecia Harris
The Chick Fil A of shipping services! Every-time I go into the store the staff is so friendly and eager to assist. I pass two other UPS stores just to come to this one! Keep up the good work!
-
July 2023 by Amelita Rudder
This store is my one stop for all things business and personal! The staff is knowledgeable, friendly and professional. They always come through for me.
-
May 2023 by R Bjork
I appreciate the great service printing some flyers for our neighborhood association today. Grace was terrific to work with. The paper and printing were a good quality, and the work was done within 2 hours. Also, the cost was comparable to that of just ink and paper if I'd done them on my home printer -- which I am reluctant to use for more than 50 copies.