The UPS Store in Concord offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and operated. Customers report never having a bad experience over multiple years. The people who work there are described as very nice, patient, efficient, knowledgeable, friendly, helpful, and exceptional. They never rush you and make sure you are satisfied. The service is consistently top notch. Customers feel treated like family and report being helped with everything, including during emotionally difficult tasks. They are usually in and out within a few minutes and appreciate the time saved. Many customers would definitely recommend this location for excellent customer service.
Greeted promptly, anticipated my needs, cost effective.
August 2025
We have used this location multiple times over the years and have never had a bad experience. The people who work there are very nice, patient, efficient and knowledgeable. They are always helpful. They never rush you out and make sure you are satisfied before leave. I would definitely recommend this location.
August 2025
I have always come in for shipping needs, but today I had to come in for printing. The service continues to be top notch and very helpful! I recommend this store to anyone! Thank you for helping again today, UPS store- you saved me so much time!
