Ulta Beauty is a renowned beauty retailer in the US, offering an extensive selection of over 25,000 products from 500 brands, including well-known names like Tarte, Fenty, and Chanel. Customers appreciate the wide range of products and the exceptional service provided by the staff. Many reviews highlight the helpfulness and knowledge of employees, who offer personalized recommendations and color matching without being pushy. The Concord location is known for its friendly atmosphere, where employees take the time to assist customers, making every visit enjoyable. Shoppers feel valued and appreciated, with some expressing a desire to return due to the positive experiences they've had. The Salon at Ulta Beauty further enhances the shopping experience by offering various services, including haircuts and makeup applications. Customers have praised the knowledgeable and attentive staff, such as Mal, who spent an hour walking around the store with a customer, answering all their questions and helping them select the right shades. Customers have also been pleased with the service at the salon, where Ashanti and Niara K. were incredibly knowledgeable and took their time with the services, incorporating the customer's feedback and desired style. Ashanti was also praised for her work with a customer's daughter, listening to her needs and helping her find the right skincare routine and products. Overall, Ulta Beauty is highly regarded for its quality products and outstanding customer service, making it a go-to destination for beauty enthusiasts.
