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January 2024 by Matthew W.
Make sure to always get another opinion. Spent a lot of money here for no reason, and would have spent more if I didn't go somewhere else!
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December 2023 by Ryan Edwards
I cannot thank the team at Tuffy enough! I needed up running over a large nail near their shop and they were able to repair my tire immediately. They were kind and very efficient!
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November 2023 by Joycie Phillips
New tires installed at a "Big Box Chain" that does not offer "Front end alignment". Tuffy was recommended.Was serviced the same day at Tuffy in Concord.Over the top, excellent service by Don and his crew.Cost reasonable, too.An overall wonderful experience!!!I highly recommend this Tuffy location to anyone!!!
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November 2023 by Marissa Barnes
Derrick was fantastic! He walked us through the process from over the phone booking to checking out. Giving us several options on what we needed for our car. We will be returning just because of him! Thank you! -Marissa #4Service: Tires
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November 2023 by Pearl Watson
My first time dealing with Tuffy in Concord. Derrick was my contact…excellent!!! Excellent service and prices are very reasonable!!! My wiring had been eaten thru! I’ll be telling everyone!!! P. Watson
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November 2023 by Davae W
Being a single woman and being scared to get taken advantage of (as I have before), I absolutely love Tuffy’s. This is the only Tuffy’s location I’ve ever been to but they take care of me every time. Every employee I’ve had an encounter with has been polite and very professional. Literally love it here.
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November 2023 by Dale Mclean
Had a nail in my tire. Called and spoke to Joe, who is super cool, and they were able to get me in as soon as I pulled up. Tire was patched and changed within a 30 minute timeframe.Service: Tires
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October 2023 by Glenn Scovil
I was extremely pleased with all facets off their operation. Customer service was great, the technicians did an excellent job and the costs were right in line with my expectations. Thank you to everyone at Tuffy's.
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September 2023 by Shannon Kuenzel
I have been to Tuffy a few times for both my car and a friend's car. The guys there are great and the service is amazing. They were able to quickly get tires that other places (TIRE RETAILERS) told me would take a week or more to get.Services: Tires
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September 2023 by Hades Addams
If I could give this place a higher rating I would. My brake pads fell off my car and my caliber burst on the highway, nearly resulting in a scary accident. I am very short on money and not financially stable (barely having money to pay my rent) I went to Tuffy’s worried id be in financial ruin due to the amount of damage but the team was very comforting and understanding of my situation. They signed me up for financial assistance where despite my small income I qualified for nearly 3k for the car repair. The repairs cost 1300 to fix my brake pads, caliber, and get my brake lines of all sides fixed. They also tossed in two replacement tires for only 50 dollars for both of them. Absolutely amazing service and amazing for those struggling with money. I will definitely be coming back for all my repairs coming forward.Services: Tires
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September 2023 by Virginia Little
I just used them a second time for an oil change/tire rotation . Again they did a great job and are so extremely nice. I wont ho anywhere else.Services: General repairs & maintenance
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September 2023 by David Grimm
Tuffy in concord was great, was able to see me the day my alternator went out and had my car ready the next day! True life saver!!Services: Auto battery replacement
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September 2023 by k ben
Honest, knowledgeable operators. Great staff at the front desk and clean facilities. They text photos to reference my card needs and do not pressure their customers. Free tire rotations with oil changes too! It's the only place I'll take my car!
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September 2023 by Jay W.
Don and the crew provided me with great service and did not attempt to over charge me like other auto repair shops in the area. Their shop is nice, clean, and well organized to include their waiting area that has free wifi and other amenities. This Veteran appreciates their commitment to excellence!Service: Vehicle Inspection
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September 2023 by Summer
I had a great experience here! The staff is really nice. My AC service was completed quickly. Now the cooling is working good again!Service: Air conditioning
