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October 2024 by Eric J
Carolyn was friendly and very helpful
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October 2024 by Whitney Coffie
I go to totally wine at least twice a week. Love the wine tastings always leave with something off the tasting that day. The staff are super helpful and very pleasant. If you're a one lover this is the place for you ?
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October 2024 by Jerhaun Cameron
Kim hosted an amazing wine tasting for us! Her knowledge was spot-on, and she made the experience fun and educational. She was incredibly friendly and patient, answering all our questions with ease. If you’re looking for a wine tasting that will leave you both informed and buzzing, Kim is the one to see
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October 2024 by S Franklin
Always enjoy the staff here, everyone is friendly. Recent visit, Anthony took time to assist me with various choices, while educating me on tastes. Greg & Kim are always a joy to chat with!
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October 2024 by Tammie Colegrove
It was my first time here. After looking around, I remembered the name of a wine that I seldom find. The lady I spoke with immediately checked to see if they had any. We talked for a bit, and she made a suggestion, took me to it, and I decided to try it. Not only was the wine itself wonderful! She was so helpful and pleasant.
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October 2024 by Janet Dixon
Always find what I’m looking for. They always have it in stock.
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October 2024 by Brian Conlon
I found the beer I love, Murphys, and my wife found the Portuguese Vino Verdi she loves. The employees were very helpful, and checkout was very pleasant.
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October 2024 by jim pantas
Awesome selection of everything you need for a party!
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September 2024 by Sabrina Kates
Total Wine is a beautifully designed and well organized store. You also have a wide range of wines from moderately priced to expenses options. There are also employees that can direct you in the right direction and advise what wines are the best choices to use with foods
or as gifts. I enjoy the experience!
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September 2024 by Kalah Collins
My sister went placed a pick up order from this location today. I went decided to accompany her, as I was interested in potentially trying a new wine. We were first approached by a gentleman who asked if we needed anything & we politely declined, since we already knew exactly what we came for. We proceeded to the appropriate aisle & he asked if we wanted to try the wine we were looking at. We agreed, upon following him, he asked for our IDs. At that moment, I realized I accidentally left my wallet, however my sister had hers. I told him it was fine, she could go ahead and try it herself, as I forgot my ID. He said he couldn’t serve either one of us, since I didn’t have my ID, understandably so. My sister then asked, if she could just get her pickup order & he referred us to his manager. The manager overhead him referring us to her, and stepped in. We explained that I didn’t have my ID, but my sister had a pickup order. I was ok with not getting anything, I know that’s how the law works. However, she stated my sister would not be able to get her already paid for order. We said okay & proceeded to leave the store. As we’re leaving, merely steps away from the exit. A third store associate hops in front of us, says “couldn’t find what you were looking for?”. We told her no, since once again, I forgot my ID. She responds by saying “yep gotta have your ID”. We obviously already know this, as we’re quite literally exiting the store. We were not argumentative without anyone, we simply said okay to everyone and left promptly. My problem with this entire experience, is not them refusing to provide us with an already paid for order. Were both 26, I understand the laws in place. It was just an honest mistake. I have an issue with the underlying condescending & antagonistic tone that was displayed by ALL associates/manager. We were nothing but polite and respectful, we were literally exiting the store, without interacting with anyone. We did not need to be stopped 2 additional times completely unaware, just to be told the same exact thing.
We went back to the car and ended up picking up the order, by selecting curbside online. I will say, the gentleman who brought the order to the car was extremely pleasant and polite. (We did not see him inside the store). Overall, this experience was so off putting to both my sister and I. Safe to say, we won’t be back.
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September 2024 by Nicole Schroeder
Great selection! Easy access location in Concord.
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September 2024 by Adam Basler
Friendly and helpful staff
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September 2024 by Melvin Bowie
Always great service and quality cigars when I return for resupplies.
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September 2024 by geraldine valera
Worst customer service EVER. Racists.
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August 2024 by Diane Hamilton
Awestruck. I was a grocery store wine shopper, no more. Have never seen such a wide assortment of wine. They were knowledgeable and extremely helpful. Plan to stay awhile. See you there.
