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October 2023 by Merl Hamilton
I’m a senior and I’ve bought a lot of new cars in Concord. First time at Subaru and it was clearly the best car buying experience I’ve ever had. They spent a lot of time listening to my wife and I and helped us settle on the perfect car for us. No hard sell, they just listened and produced what we wanted. This is how car buying should be.
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October 2023 by Coline Hollar
EXCELLENT car buying experience!!! I have had so many bad car buying experiences and was seriously dreading going there to try to buy the car. Dasha was so AWESOME!! She put me at ease, answered all my questions thoroughly, and just has a great personality. I would recommend asking for her if going there and would definitely recommend buying from this dealer.
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October 2023 by Sara Herter
Go to Subaru Concord and work with Mike. He'll guide you through the process to sign on the dotted line for a good deal. Very nice guy. All the folks there are ready to help. We left happy
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September 2023 by Jacque R.
If I could leave a business 0 stars I would for this dealership. We took my car in to get one thing fixed and they destroyed my car it was running perfectly fine before their service guys touched my car. We had to go back multiple times for the same issue that they "repaired" and another thing when my car was "fixed" the first time they had called me (wrong person) and told me I needed a new engine because there was a crack in the crankshaft and they were only supposed to work on the AC and not even 30 minutes later had called me to let me know my car was ready to get picked up. Extremely unprofessional they did not even try to make sure that they were calling the correct person. Needless to say my car is not driving correctly since I've taken it there.
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September 2023 by jason tucker
Bought a new Outback today and had a great experience! Michael Tranumn was our sales guy and he was awesome- really helpful, knew the ins and out of the car and had good insights on which car I should select. The deal I got was great, everyone was really easy to work with. Absolutely no pushy tactics, just really easy going people! 100% recommended
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September 2023 by Taylor Wright
Subaru Concord is a great place to purchase a car. Jason R. was great and explained everything, while still making the process quick and easy. Kevin in finance was wonderful too. Made every step of the way painless, especially as first time buyers. I truly can’t recommend them enough if you’re looking for a Subaru. Both made our first time buying a car a breeze.
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September 2023 by Kristopher Grandt
These people know how to treat another human. I have brought any car Ive owned to them for service, they have helped me with flats and take GREAT care of my family. Ive been in the waiting lobby and seen these guys bring spark plugs and air filters to the owners and walk them through multiple scenarios about fixing now vs fixing later and letting them make an informed no presure decision. Amazing service every time we go there.
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August 2023 by Wendy Harrison
This is our second Subaru Outback! Michael T. was awesome to work with and very knowledgeable about our new Outback Wilderness. Kevin W. made the payment paperwork quick and easy! Luca in the service department is always helpful and knowledgeable! If you are looking for a new vehicle Subaru of Concord is the place to come! Thanks for such a great experience!
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August 2023 by Elizabeth Duncan
When I didn't have a car to go shop for cars, Michael Tranumn drove to my home and took me to the dealership! That was awesome as I was very stressed as to how I was going to go look at a car I liked online. I was able to drive the Subaru Impreza and check everything out. There was absolutely no pressure to make any decision from Michael. It was just what I was hoping for! Michael quickly filled out the paperwork and I finished up the financials with Kevin.During all of this, the car was being detailed to perfection! Soon, I was driving home in my beautiful, safe Impreza.Michael has a calm and grounded vibe. It was nice to meet him and do business with him. I'd recommend you look up Michael Tranumn at Concord Subaru! You need a Subaru.
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August 2023 by Del Blevins
I have been in many Automotive Dealerships in my life and I will tell you that the people like Paulie, and Kevin are probably the best I have ever seen. No games, no issues that cannot be fixed or solved. These guys are tremendous individuals. This store obviously has the right management in place because you walk away with a since of be secured in your purchase and happy. My wife and I have 2 Subaru’s from them and will not go anywhere else ever again. We found our home. Great people, great sales, great service. I recommend this store to everyone you will not be disappointed.
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August 2023 by Eric
Jason R helped me. Very easy to deal with. I got in and out. Purchased a new vehicle with no hassle. They are honest and didn’t try to swindle me. I was very pleased. 5 stars and great experience. Thank you
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July 2023 by Kathy Buckingham
We had a great experience at Subaru Concord. Sales representative, Daria Robinson was terrific. She was very knowledgeable and had such a pleasant demeanor. She has a lot of energy and it is apparent that she loves the Subaru products. She was great to follow up after the purchase of our Crosstrek. We also received a follow up contact from Mike Tranumn, with whom we scheduled a follow-up appointment to go over technical aspects of the car. He was most helpful showing us features of the vehicle.
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July 2023 by Ashton Palmer
So many good things I could say about this place! Extremely helpful and they really did everything they could to get me at the numbers I wanted to be at. Micheal is great, he made my first Subaru purchase a breeze! Trey was also super nice and a pleasure to work with. Would recommend them and Subaru concord to anyone! I’m loving my 2023 Subaru WRX :)
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July 2023 by Lemuel Carde
Made an appointment for 1:30pm today. I brought the vehicle in around 1:00pm. I just checked with the service advisor, he stated that the vehicle just got back from a test drive and will be put on the lift now.The time is now 2:45pm. I’m not a happy camper!!!!
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May 2023 by Sebastian Sangio
Discriminates against active duty and veterans. Absolutely horrid staff at this dealership. They claim they have a policy where you have to buy a car in full before they will buy your trade in. If you use Navy Federal and other similar banks, do not bother coming here.