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January 2024 by Terrilin Cunningham
The SmartStyle in Concord,NC was deserted even though an appointment was confirmed by the app for me a day in advance. I called the Kannapolis location and Vicki answered saying that she could do my haircut.Vicki did an outstanding job. She even remembered me from when I used to get my cut in Concord over a year ago. She remembered the cut and did a stellar job!!! I will only go back to Smart style if I call first and Ms Vicki is available. I had driven from Salisbury to Concord and was very disappointed. I only gave the Kannapolis location a chance because of the apology Ms Vicki gave for something that she didn’t even do.
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March 2023 by Charisse Coston
Oops. This place is great. The Famoys Hair on route 3 is the horrible one because they never answer the phone and I think it is out of business
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March 2022 by Mary Blanco
Vicky is just wonderful!! She corrected my hair's color after I messed it up. She was extremely professional, dedicated, patient and kind! After hard work and 4 hours of saving my hair, I was so happy and delighted with the final result. I truly recommend Vicky and the wonderful staff at this location!Services: Hair highlighting
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September 2021 by Di “Di”
Awesome experience with my stylist...however with just one person doing hair and answering phones and attending to walk ins Isa bit much with alot of interruptions...other then that my experience was ?...O would suggest a front desk greeter to answer phones and assist the walk ins who have questions..
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August 2021 by Jennifer Ashe
Ladies were awesome and professional. Looking forward to seeing them again!!
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July 2021 by Abby N.
Great service! Awesome haircut very kind :)
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April 2021 by rebel grl
I made an appointment online for 1:40 and arrived there early to only find out that my appointment didn't mean anything because as I was told they don't do any online appointments anymore. Which is not my doing. I made an appointment took a day off work to have my hair done. Only to come back on 2 hrs! The salon lady gave me an excuse that a lady walk in decide to do her hair and make me come back in 2 hrs! She did not honor my appointment at all! And expected me to come back. I am upset about this and WILL NOT go back to that salon ever again!
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March 2021 by Susan Lambert
The rechs are fabulous. Great product ar a great price!
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January 2021 by Xyr Frost
They had a bin clearly labeled all items 50% off. They had many of the same item in there. I asked how much with 50% off and the older lady said no, and tore off the 50% off sign. So unprofessional.
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January 2021 by Chelsea Sherman
They did an amazing job on my hair and even stayed open late to do it!
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July 2020 by Misty Helms
My stylist was absolutely amazing!!! Patient and professional but human. Most recommended!!!!
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July 2020 by Jennifer Langer
Vicky put highlights in my hair today and I absolutely love them. She did a fantastic job! I’ll definitely have her do my hair from now on.
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February 2020 by Lisa Johnson
I went in with hair past my shoulders and walk out with a super short cut which I did not ask for. The old saying is "they snatched me bald"Shame on them and I will never step in a smartstyle salon again. I will also spread the word to all my family and friends.
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February 2020 by Tricia Ashton
Deanna was amazing. Thank you for exceptional service. See you again in a few weeks.
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December 2019 by Heather Miller
Over priced, rude, and cut my scalp with the all the hair pins that was placed in my head.
