The Sleep Number store in Concord, NC, offers a unique sleep experience with its adjustable beds that allow individuals to customize firmness and support for a restful night's sleep. Customers appreciate the knowledgeable and friendly staff, who provide excellent customer service. Many reviews highlight the helpfulness of the sales team in answering questions and guiding customers through the selection process. The store also values customer loyalty, as seen when staff proactively informed a customer about expiring rewards money, ensuring they could benefit from it. Additionally, the financing and delivery processes are described as quick and easy. With features like SleepIQ™ technology and a range of exclusive bedding options, Sleep Number aims to enhance sleep quality for all its customers. Overall, visitors to the Concord store express excitement about their purchases and a high level of satisfaction with their shopping experience.
Everyone in the store was SO friendly and inviting. We have had Sleep Number for almost 18 years and would never go back to a regular bed! Came in to ask about a mattress topper for our Climate 360 and left with that plus new sheets .. absolutely can’t wait! Thank you again!
October 2025
Walked in not knowing what to expect and were pleasantly surprised at the selection of recliners which we were looking for. On top of that we were treated great and the service was exceptional.
September 2025
Brian was very knowledgeable about everything and helped us make our decision.
