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March 2024 by Trevor Huffstetler
Tried to charge us $2000 of dock fees on a used bike, that was only $7000And they do not allow test drives not even in the parking lot
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March 2024 by Jeremy Tidd
I purchased a 2024 Polaris Phoenix 200 Gray. We tried riding the machine and it would not stay running. So I called Ride now and they sent a employee to pick the machine up the following day. After 1 day of trying to get the machine to run. They told me that this issue was something that Polaris was going to have to address. After they flushed the fuel, installed a new carburetor, the machine was dropped back off at my property the week of Feb 18th 2024. My family and I got home from vacation on Feb 22,2024 and Sunday February 25, 2024 we decided to go riding. After about 15 minutes the machine left us stranded, kid crying and he was almost through over the handle bars from the machine stalling. I instantly called Ride Now which are closed on Sunday and Monday. Tuesday Feb 27th I called around 11am. I was put on hold. Then a lady told me that someone would be in touch shortly. After 3 hours of patiently waiting. I called back and insisted that I get a answer. I reached out to Ian (Sales Manager) and never received a reply. The Service Manager JT was able to talk to me. Telling me that the machine gas and carburetor was replaced. Its now March and I am 2 months in on a 6 month warranty on a brand new machine that is still broke down. We are about to go on spring break and I have plans to go riding. The machine is a safety hazard for kids. The reason for paying $5500 was to have a NEW machine with 0 issues. I want a full refund and I will no longer purchase anything from Ride Now Powersports in Concord NC .BE AWARE. THIS IS THE 2nd LEMON that they have sold me in 10 years.
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March 2024 by ROBERT DARGIE
Great experience, Zach and sales team did a great job. Coming back for more toys down the road.
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March 2024 by cedric coleman
The Team at RideNow was very professional and quick to respond regarding my interest in a side-by-side. My sales representative Justin Was very knowledgeable, as we discussed features on the Polaris Slingshot. It made the experience smoother and I was able to discuss finance options with the sales manager Ian, without any hassle..I can honestly say that Ian stood on his word and delivered great options for financing. Without a doubt RideNow should be your first stop, regarding any Unit.. and I can say with confidence that RideNow Power Sports is truly Veteran friendly..Thank You, to the entire team..Cedric!
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March 2024 by Amanda Howard
Go see Kyle he hooked us up!!
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March 2024 by Chandler Fine
Cool place
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March 2024 by Jose Granados
Justin was a good guy to us and help us a lot we got a new bike and even some new gear
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March 2024 by Santo Alvarez
Justin was an amazing help he helped us get a good bike at a good price
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March 2024 by Alexis Alvarez
Justin was a good vendor thank you
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March 2024 by BUMZ X
Justin was very helpful for us and help us get our new bike very thankful for him
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March 2024 by Sammy Sosa
Great palce to buy great staff
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March 2024 by ETLS OFFICE
Ask for Jacob great service
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March 2024 by Shane Garner
I had a great experience at Ride Now with the help of Gabby, Justin and Ivan. We appreciated their hard work and will be back for more toys soon!
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March 2024 by Jasmine Andrews
My husband and I visited on Saturday just to look around at some bikes they had. I had originally spoke with Gabby about another bike they were getting in but hadn't received yet. She was very nice and easy to communicate with. We then got assistance from a guy named Justin. He had walked us around and shown us some bikes that were in our price range. He was very knowledgeable and helped us tremendously. He was not only great with my husband and I but also with our two young children. Will definitely be back for another bike in the future. The process was pretty easy.
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March 2024 by Drake Walton
Justin was a great help in finding what i was looking for.
