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February 2024 by Mary Hill
Love Publix!!!
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February 2024 by Liz
This store did an amazing job on my daughters birthday pull apart cupcakes. I am pleasantly surprised with how professional they look, and the size. Thank you guys! Special thanks to whoever created it for me.
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December 2023 by Bud F.
Always clean. Never disappointed. Always has what I want and the people are great. Love the departments. Deli goes up and above as well as the meat guys. Had an amazing Italian sub last time. Can't go wrong here $6.59.
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December 2023 by hope hahne
Always clean inside and out. Friendly and helpful staff. I like to shop here for all the items/products that other food stores don't carry. Especially like it for the boars head products.(Me the cheeses and the meats for the hubby).
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December 2023 by Kelly Dillard
Placed an order with an associate for cupcakes, only to arrive and they had no idea what I was talking about. After some digging, the order was found and I was asked to wait 45 mins. I agreed even though the woman had an attitude. Once they were finished, they advised my order could not be done as requested and gave me the most ridiculous looking cupcakes. Completely messed up an entire event as it looked ridiculous. I had to request a discount due to the inconvenience, however, they were not discounted. I am only give a 2 star because at least upon checking out the woman saw my frustration and we spoke to management. Once he saw the cupcakes, he couldn't do anything but apologize and gave me a partial refund. This should have been handled by the person running the bakery very differently instead of giving me attitude as if I did something wrong. You completely blew me off as if you didn't want to be bothered and you could tell by the mess I was given. Thanks for ruining our event.
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November 2023 by Dorothy G-Smith
Best night-before-Thanksgiving shopping trip ever. All other stores I went to were packed and they were missing ingredients. I have anxiety and get overwhelmed easily, plus I wanted to get everything at one place. I found everything I needed here and was helped by multiple friendly staff members. You’re never hurting to find help OR your grocery items at Publix. Thank you for making this a smooth trip!
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November 2023 by Suzie Shorey
This is for the bakery specifically at Willows Crossing. We had Publix make our wedding cake and all of our desserts. Let me tell you- not only was the price amazing, the cake was just perfect. My husband and I got to eat our ‘cake cutting’ piece and then within 30 mins, the cake was gone! It was just perfect. The delivery was perfect with no issues and the desserts lived up to the Publix standard. Patsy walked us through the cake and dessert ordering and she was a joy to work with. I’m from Florida, so I knew that Publix was the route to go. And this bakery lived up to it! Thank you again!!
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November 2023 by Joyce Hudgins
Great experience in the pharmacy! Very knowledgeable, kind and did what was needed to help me out transferring from another pharmacy. She showed me how to use my inhaler because it had been a long time since I used it. Highly recommend!
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November 2023 by Malcolm Jordan
Came to Concord NC for a convention. Needed to get some food for my family for the next two days. Went to Publix staff was really nice and friendly. We couldn't find some items, so we asked one of the staff. Not only did he tell us where it was they stop what they were doing and showed us where it was. Now that was awesome ?.
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November 2023 by Patrice Veltri
Great store. A little pricey, but their deli meat is too notch. All the workers are great, but there's none better than Gary. He'll make sure your lunch meat is packed perfectly!
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November 2023 by Nicole
I've been going to this Publix pharmacy every month for my dogs meds for almost 2 years. After good Rx doubled in price I was going to have to change pharmacies because I could not afford it. The pharmacist went out of her way to figure out a way for me to continue to get my discounted price and not have to go through the hassle of changing pharmacies. There are still other places that would be cheaper but sticking with Publix because of their customer service. Scrappy and I thank you!
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October 2023 by David Counter
It's a Publix, what more can I say? It's laid out nicely, well stocked, kind of expensive but excellent quality and super-helpful staff. If budget permits, a great place to shop (and SO clean!).
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October 2023 by debbie melendez
Im giving 5 stars for the service i received when i bought 2 cakes from them with 24 hours notice! Mickey and minnie with sprinkles that pour out when you cut it. Excuse the look of mickey, it got damaged while transferring lol ?
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September 2023 by tamara ingold
First of all, I walked in and saw four people working but no one would actually make eye contact. So I waited 5-10 minutes. I handed someone in the bakery my order form and told them I was here to pick up our cake. This person did not even greet me and then proceeded to walk around the bakery looking for the cake. Come to find out, the cake had not been decorated yet. So I went and paid for the cake and waited around for another 15 minutes. And this was the best they could do?!? Really? Ugly blue one dimensional icing balloons! Why?!? Cake crumbles in the icing…seriously?? And then the coup de grace, when she put the cake in the box, she actually caved the side of it in. So congratulations Publix Concord…after 15 birthdays for this kid you have managed to make the ugliest cake to date!
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September 2023 by AnnMarie StClair
Great staff, great selection and amazing produce! Even the floral department exceeded what I expected. And the bakery??? Fantastic! Perfect spot to pick up fresh, quality catering. AND Sundays are fun if you have children. They can try various new products or products on special. Good way to sway the kids to try healthier choices.
