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November 2023 by Martha Hocutt
I love this locally owned business! Ms. Hemal is an expert in customer service. She remembers not only my name but often who I am shipping to. I have been visiting this business since they opened for all my shipping needs. Yesterday, Hemal assisted my husband and I complete our paperwork, pictures and shipping to renew our passports. We needed them expedited and she flawlessly walked us through the process.
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November 2023 by Adam Prince
A few months ago - we did a large shipment of fine china. The staff was so helpful and treated the order like it was their own. It arrived without any damages. When we have something to ship, we always go here.
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September 2023 by Josie Crespo
Don't go to this place.The owner of the place stands at the register with a constipated face all the time. She has patronizing attitude to the customers.They overcharge you, and highly inefficient in processing the requests.Go there if you have lot of time and patience to deal with the nonsense the owner gives you.
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May 2023 by Dave Mitchell
This is by far the best place for all your shipping needs. I’ve shipped more than 1000 items through this Postal Annex location over the last 18 months. I’ve yet to experience a single issue. Hemal and her staff are always welcoming even though I typically arrive just before closing. This is the only place I’ll go as I have complete trust they’ll treat all my shipments as if they were their own.
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May 2023 by BZ
I stopped in today to ship a small package . Very nice folks with a great sense of humor! Service is always great....And Ms.Patel has two great dogs on the property! Hope to see you soon.
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May 2023 by Tricia Boyme
I have been to this place 4 times in the last 3 years. The first time, I needed a small piece of tape and they would not let me have one. They suggested I leave my computer unsecured at the top because they didn't want to share tape. They have been abrupt or unfriendly every time I have went there. That feeling like you are annoying them coming in. Today I made 2 trips the first was they don't scan QR codes to print labels. They said for 2 dollars they could print it. I printed a label and came back and was told they could not give me a receipt. I told her I have gotten receipts before and I was confused. I was the only one in the store. She said they haven't provided receipts for a year which I do not believe. What is the point of the service. Just charge for a receipt if you must but there has to be a convenience to using the store. Maybe you will turn away someone that could have brought you thousands in business because you were trying to save 5 cents. I obviously went there instead of going it to the mail person because I wanted a receipt.
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April 2023 by Chris Kirby
I love using the Postal Annex for all my shipping and printing needs. They are always very helpful and kind and provide the best service.Hemal leads a great team! Highly recommend!!
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April 2023 by Kami Woodhall
It’s so convenient having the Postal Annex so close and i don’t have to go across down to the post office. Hamal and her staff are always pleasant, friendly, knowledgeable and accommodating. We ship a lot during the holidays and they make it quick and easy to get our packages sent.
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April 2023 by Parker A. Rickansrud
Been dropping off and shipping packages for some time now at Postal, I look forward to chatting with the amazing Hamel Petal every time I go! Very nice and friendly, never leave the annex without a smile on my face!
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February 2023 by Ivy Stinson
This was my very first time coming to the store and the attitude of the employees was very rude, dismissive and they seemed to be a bit tired. That attitude was one of we would not rather work with you. I will not go back and it is ashamed since we recently moved to the area and it is really close by.
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October 2022 by Sangaurav Kausik
Postal Annex has become my go to store for all mailing, faxing, coping, notary needs. The staff is very friendly and professional and will work with you to get your stuff done. Ms. Hemal Patel is a thorough professional and has helped me on several occasions while I was having issues with international mail.Highly recommend for all your mailing needs. Forget the big box mail stores, Postal Annex is the new way to do things!
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October 2022 by Jean Pritt
My family and I have been using Postal Annex for all our shipping needs for years. Hemal gives wonderful customer service and is very friendly and personable everytime we stop by. She also tries to help us find the best products and services at the lowest prices she can provide which I appreciate!
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October 2022 by Latavia Godwin
The owner is such a sweet lady. You can tell just by the customer interaction, she is well-liked. Store was clean, bright, and well stocked. If you are getting fingerprinted, make sure you wear a mask.
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October 2022 by Rick Griffin
I've been using the Poplar Tent Postal Annex since it opened several years ago. Ms. Patel is extremely knowledgeable and has assisted me with International shipping as well as domestic. I rely on Postal Annex as as a business partner, and a source for mailing supplies.
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September 2022 by G Mail
Hemal has taken great care in packaging and shipping 2 large UAS and very expensive aircraft for me going to California. They arrived in the allocated time with no damage. I was very happy, so was my client.Recently, I had an issue with a package going to a client and I forgot to remove the outer invoice that the client didn’t need to see, I called Hamel, asked her to remove items that shouldn’t be on the package, she was willing to help and went above and beyond her handling procedures to help me. Again I was very satisfied and great full with her assistance. I would recommend anyone who needs packages shipped to take them to Hamel at the Concord postal annex.
