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March 2024 by Mark McInnis
Well kept. Friendly staff. Nice atmosphere.
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March 2024 by Tina Mcdonald
I love this gym!
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March 2024 by May May
In regard to the establishment functioning as a fitness center, it warrants acknowledgment that Michael and Baylen, serving in the capacity of attendants, have exhibited exceptional levels of assistance and support, surpassing those typically encountered within similar settings.
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March 2024 by Valeri Monzon
The machines are very easy and straightforward to understand. The place is clean and well kept. The hours are very convenient. The staff are always very nice and helpful. Specially the morning crew !
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March 2024 by Greg Chisom
The facility itself is great but they have sold memberships beyond what the facility can accommodate which has resulted in extreme overcrowding during peak times. Currently looking for another gym.
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December 2023 by vici coble
I love how you have thought about the elderly and disabled. You have a lot of cleaning stations to make it convenient. The 30minute workout area makes it easy for a person just starting out to have a comprehensive workout without guess work. I love that there is a trainer available that is included. Your fees are very affordable. I think it's great that you offer a free membership to students during the summer. The hours are wonderful because it allows shift workers the opportunity to workout at their convenience. Beautiful locker rooms. I love the hydro beds.
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December 2023 by Jessica Janson
This has been my home gym since May 2021 and I absolutely recommend joining this location. The staff is always so welcoming and the gym community is very friendly as well. Planet Fitness Concord is the best!
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December 2023 by lucile s.
This is my favorite PF location! The staff is incredible and a special shout-out to Sindi for always having amazing customer service! The gym is so well kept as well, if you’re looking for a gym, this is it!
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December 2023 by Luis Diaz Jr.
The staff was very welcoming. It was my first time in a Planet Fitness, and I was greeted and given a quick and comprehensive tour. Everything was very clean, as if that day was the grand opening. Highly recommend.
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October 2023 by Nunu S4
Love it here; Bathrooms are always clean & staff is friendly and always helpful. There is always someone @ the front desk, no one ignores you.
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October 2023 by Jose Reyes
These club has been lacking the past few weeks. I go to the gym early morning before work as I have been doing for the past year and half. Now it’s close every other Monday morning. That is not the best costumer service, I also see employees running towards the front office saying “I know I am late” to the other employees. This club has definitely gone from bad to worst and I am considering canceling my membership with Planet fitness as a whole.
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October 2023 by Whitney Miller
By FAR the cleanest gym I’ve ever been to. Not a speck of dust or litter to be seen. Everything is always stocked.The staff is so nice and always greets me by name. Jenn and Emily in particular always make my day. I *can* go to other locations nearby but none of them are as nice as this one.
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October 2023 by Amaya Maduegbunam
I am writing this to complain about Emily (general manager) at 180 Concord Commons Place SW. Yesterday, my significant other attended the gym for workouts. Her account was still active, yet her payment was late, and she attended to pay on Friday. She explained to Cindy how the Planet Fitness she previously went to would allow her to continue to work out if the account was active. Cindy then requested assistance from Emily who came out and said, "nope cannot workout." My significant other than proceeded to explain what how the Planet Fitness she previously went to would allow her to continue to work out if the account was active, but she is willing to pay it at that present moment rather than Friday. Emily advised her after looking at her ID she needs to go back to where she came from!!! How ignorant, belligerent, and disrespectful can a Planet Fitness staff member be. After feeling violated my significant other stood up for herself and let Emily know she was wrong! Emily then contacted Concord Police department who allowed my significant other to continue to work out! Emily, you put my partner in harm's way. You attempted to cause my partner harm for your ignorance and uncouth behavior! As an African American woman, you do not tell them to go back to where they belong! You're a disappointment to the Planet Fitness community as we've been members over 3 years!! I need and deserve a resolution!!!
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August 2023 by Tasha Davis
I’m from out of state and thought I’d try the Concord location out. Very impressed! It was very clean, equipment new/in great shape, plenty of machines with no waiting, etc.My home location needs to take pointers from Concord on how to be a 5 star gym.
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August 2023 by Linette Williams
Awesome greeting when entering, awesome staff, clean workout areas, restrooms exc. Great cleaning stations. Close to accurate treadmills, great workout equipment. Great location
