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January 2024 by Gaston Peñalba
Worst customer service I've had in a long time
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January 2024 by Evie R.
The staff is a hit or miss but the prices are unbearable. I'll only come here if it's a necessity for balloons or inflation.
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January 2024 by Beth Everhart
Friendly staff handled my balloon order on Christmas eve. They were polite and informative, and the balloons looked great!
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January 2024 by Derek DeBord
Horrible management, stupid excuse for customer service. High profits, zero customer service.
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January 2024 by Yosmarliz Alvarez
There is everything, it is super good for all events.
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December 2023 by Lawrence Stone
Nice folks had what we couldn't find elsewhere
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December 2023 by Kelly Dillard
I swore I would never go back into this store from a previous bad visit. However, I was stuck and had no choice. To my surprise, I see that the same management is there from before. It is never a pleasant interaction with her. She is arrogant in the way she speaks and I cant believe this is what represents the store. While in the store, I witnessed the same behavior to other customers as well and she was talking about a young gentleman who was working at the time. Very unprofessional. Will continue to not give this location any business if I can avoid it.
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November 2023 by Donna Earnhardt
Even though the store was full of people, one of the workers found me and asked if I needed any help. And when I asked her to help me find something, she did. Is a few days before Halloween, so some of their stock is slim-pickin's, but they still had enough for me to be able to choose from. I am not a big Halloween person dash – but I will say that they had a large selection of costumes and accessories for anyone looking for that type of stuff.
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October 2023 by Angela Ford
A little pricey. But also had good sales. Good customer service.
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September 2023 by Kat Lynn
Kind and friendly staff. Good prices. I always come here for my balloons.
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September 2023 by Chad Barger
What can I say, it's Party City. They have party supplies and we found everything we needed with the exception of some Halloween decorations. However, it's still a bit early and they were still stocking those items. Otherwise, the store was clean and organized, and the service was great!
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August 2023 by Kaitlyn McKibben
AMAZING customer service!! Staff went above and beyond for me and my friends!! This will be the only party city we will ever shop at ever again!
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May 2023 by Vivek Sharma
Nice place for bday and other party collection of decoration items.. bit costly but worth the price.. double check the same thing in near by dollor store
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April 2023 by Tanya Noel
Got what I needed here to decorate for a party of 75. Purchased balloons and helium for 32 balloons. Standing to wait for the balloons to be filled was a lengthy wait but not unreasonable for the task. I have back issues and it would have been better if I could have been seated as I waited.
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March 2023 by Mariah Miller
I have gone to the Concord Party City several times and I’m always impressed by how clean it is and organized. They have a GREAT selection of party material! The team members seem to actually like their job which is refreshing.What prompted me to right this review was their display and options for celebrating Ramadan! Such a great selection of really nice decoration and it wasn’t unreasonably priced. I think the sales rep Curtis noticed my excitement (and my hands full) and came over to help!Friendly Staff. Great Parking. Huge Selection. Overall great, the only reason I did not give it 5 stars is because they don’t often have a coupon, which would be helpful or some type of discount theme bundle.
