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January 2024 by Lee Jock
The store is well laid out, and the staff is helpful. However, there is really nothing special about the outlet prices. Honestly, you can get better deals when Old Navy has sales.
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January 2024 by Dorothy Robinson
Great customer service
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December 2023 by Beverly Austin
Haven't shop there in awhile.
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September 2023 by Katya Morales
I wanted to buy jeans but wasn't sure exactly what I was looking for. I asked a worker for an advice, giving her some information, she went to look for the item in the discounted items. She guessed my size correctly, she found the jeans exactly like I was looking for, and she told me that if these don't fit me she can organize for me shipping to my house for free.The man working in the fitting rooms was friendly and kind too.The cashier went above and beyond. Even though the jeans were from the discounted area they were sold for the full price, but the price was much lower online. The cashier told me that the store can price match the jeans to the price on their website. She guided me through it, she found the way to do it correctly on her side and I was very satisfied with the customer service and with my purchase. Thank you so much!
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September 2023 by Zee Mee
For an outlet their prices are pretty high just like the regular store!
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May 2023 by Ally Shifflett
No way of finding best neighborhood to park in if you want to just run in to one store. This mall was invented by mall walkers or something. If you don’t know and park at bass pro shops and need to go to the theater side, hope you’ve got an hour to spend walking. Make the website with entrances available. Can’t even look on the map and see the neighborhoods on there.
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April 2023 by Logan Holyfield
This location didn't have what I needed to try on in person. Wish there was something online saying "online only" or "at these locations" so I wouldn't have wasted gas to drive here.
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April 2023 by kayla
messier then other stores i’ve been too but nice overall
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January 2023 by Mary Snyder
New and sale items all over the store. Great time to shop.
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January 2023 by Carmen Musielak
Always find clothing that my 3 granddaughters just can't live without.
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December 2022 by Danh “Sujieun” Dang
Good ol old navy. Great place for extremely reasonable priced clothing! The quality is very well made for the price they charge. The selection are great here with more than some old navy department store fronts. The staff here are helpful and come to you with concern. Check out was a bit long since it was the weekend and a lot of people are out. Which is expected in such a busy area with other stores around.
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December 2022 by Tammy G
I can always find plenty of great tops hete. The cashier I had was amazing anf very helpful.
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December 2022 by Preston Sanders
We always love stopping at this store anytime we visit Concord Mills. We always find good deals and love the staff.
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November 2022 by Viridiana Medina
Love Old Navy, I also received great customer service!
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November 2022 by Charles From the USA
Good selection of kids clothes however I don't like preschoolers pants new with holes
