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January 2024 by Sara Baucom
I was running a bit behind (as per usual) and was still able to get in no problem. The guys were super helpful and told me about a few other issues that needed to be addressed today and others I can wait on. They gave me a break on price too! Can't beat that
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January 2024 by Latoya Stone
I was a walk in today, but my car was worked in and was serviced in a timely manner. I had the pleasure of Rob assisting me with an oil change and coolant top up. He was was very helpful with making sure I understood the differences in oils and what was included in my service, I would definitely return and recommend others to NTB. THANKS!
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January 2024 by d james
Incredibly friendly and helpful staff. They quickly fixed my valve stem problem for no fee. I will definitely be back when it’s time for new tires and a battery. Recommend!
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January 2024 by Kamel Alex
Great service, they did not try to up sell any products or services. Rob was very straight and to the point. Worked with me and his team to figure out what was wrong with my car, I appreciated the updates being given as well! They are all there to help out! Would go there for maintenance again!!
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January 2024 by Carnesha Hicks
Pulled into this location looking to get our tires changed after being on a construction site in GA for an entire week. There were no customers there, and the 3 workers were huddled up on their phones once I walked in. I let them know I had just purchased tires and was looking to get them put on. Then one of the guys then stated that I “Needed to go rinse my tires off” .. I advised him that I was in a work truck and it is a safety concern. Even offered to pay extra. He said, “He didn’t want to look thirsty for work.” Our crew has to travel in the morning for work through snow to get to our next project. This was a total inconvenience to us because somebody went to work with the intentions of not actually working.
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January 2024 by Rediscovering Sacredness
I had a great experience getting my car inspected here. The staff was very friendly. Rob, the manager, went above and beyond for me, making the visit outstanding. His dedication and extra effort left a lasting impression. I appreciate the excellent service and will definitely return. Kudos to the whole team! Highly recommended!
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January 2024 by Colin McCranie
Made appointment for a free brake check. This was my first time visiting this location. They took my car back and gave me good news that the noise I was hearing wasn't my brakes so all was fine. Made a recommendation about my shocks but weren't pushy and gave me a quote for me to consider. I appreciate places that don't sell you hard on unnecessary repairs. I'll keep this spot in mind for future work.
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December 2023 by Diego Mata Ortiz
I had booked an online appointment yesterday. Got to the appointment late in thought I was out of luck but an employee with the initials MK greeted me and with no hesitation, still took in my car to get the service done. Thank you team NTB in George W lies for being awesome, polite and respectable in today’s society! It is appreciated and does not go unnoticed! Highly recommended 10/10 every time I got ??????
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December 2023 by Charles Miller
Went in today with no appoint to have a rear tire replaced. MK greeted me as soon as I walked in, She was very professional and looked up a tire that matched my tire sizes. She then told me they could get it done today. Without a appointment. They had me in and out in just under a hour with a new tire. I will be returning when I need future assistance with the vehicle. MK was great!
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November 2023 by Shelby Smith
I had booked an online appointment yesterday. They called to confirmed and I arrived today. Greeted as soon as I walked in and was advised they would be right with me. They were busy, as I was expecting since tomorrow is a holiday. They finished with the customer ahead of me and then immediately greeted me and assisted in completing my checkin. Rob the manager was the one to check me in. He was very professional and courteous. He explained everything to me and provided an estimated wait time. Once completed Coop greeted me to let me know my vehicle was ready and discussed the services provided. Top scale services today! Thank you team for being awesome, polite and respectable in today’s society! It is appreciated and does not go unnoticed! Highly recommended
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November 2023 by Stephen Burke
NTB National was formerly owned by Sears. It is now owned by Mavis Tires. Had an 8am appointment for an oil change and tire rotation. Had two people before me who they couldn’t verify their appt. I get in at 8:40. At 9:15 they are driving my car out complete, beating out one of the customers who was in there 35mins. before me. I told them I hadn’t even seen the car lifted. He said he forgot the rotation. Don’t know how they got the old oil out. They advertise an $81.99 oil change with a $20 discount for weekday oil changes. My bill was $85. They charged me $6 for the filter and $14 labor nullifying my discount which is B.S. it’s all included. How convenient, and this was the manager. That’s OK..Never again. Just take a look at the latest reviews since Mavis took over. Incompetent, lying cheating thieves.
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November 2023 by Letecia Loadholt
Rob and Nick were very friendly and professional. They were able to give to give me a great price and were patient with me. I recommend this shop to everyone and will continue to do business with the establishment.#LifetimeCustomer
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November 2023 by Devona Daniels
Omg this experience was so many , there friendly so helpful and hard working . This experience change my life , Rob is an incredible manager.. thank you so much
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November 2023 by Stewart Hill
Dead battery. Called ahead. Was told by Nick they will need my car for 30 minutes. Dropped car off and walked to get a haircut. Returned and was told my new battery “was on the way and it would be about another “10 minutes”. 40 minutes passed and was told they sent over a “truck battery”. I asked for a discount of some sort as I hurt my back fooling with my dead battery and cannot sit down. Nick says there is nothing he can do about any kind of discount. Meanwhile, 2.5 hours later here I still stand!
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November 2023 by Jarrod Hayes
Dropped my car off on two separate occasions for a car inspection and both times were told “system is down” after waiting hours and with no real explanation of what the problem was.
