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March 2024 by Charles G.
Morning to buy from a dealer around Charlotte but these reviews looks like I'll be buying online glad I saw this
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February 2024 by Bryan
Had a pleasant experience getting a Honda ruckus yesterday. Owners are a sweet married couple and they were both really really friendly. Thank you both for a great experience.
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November 2023 by Mart Wong
Nice scooter prices. Mike and Liz are wonderful owners
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November 2023 by Ted Cisine
Been there twice and they've been good to me both times. Hope I don't need to go back, but if I do, I would take my scooter to them first before anywhere else.
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October 2023 by David S.
Absolutely horrible customer service. Old hag on the phone began speaking real slow and decided to talk down to me saying "Are you speaking English", this was after I simply asked if they had a certain part. Off the rip she had an attitude with me which is never okay espically if you're answering the phone for customers. I will never ever touch this place with a six foot pole and if you do decide to go here, good luck.
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October 2023 by Mokym Major
Excellent service! Liz is very informative on scooters and the buying process was simple and easy. Had an issue with the scooter, so I brought it back and Mike had it fixed on the spot. Can’t ask for more than that.They treat everyone like family and even allowed my kids to play with the shop dog. I recommend buying from here and if you need any maintenance done see them!
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September 2023 by kharodia owais
Liz @ NC Scooters is great women! As an International student she helped me a lot!Thank You Liz have a great Journey ahead.Also such sweet lady to enjoy her birthday everyday when he turned 60 on last February...Guyz please buy it from her a great personality you will be able to get in touch with you...
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September 2023 by Tyler Moore
Well just had my first service with the awesome guys!!!! And let me tell you I'm happy with my bike thank you guys so much for working with me and helping me with my bike...and shout out to my buddy in the back that handles all the mechanic stuff in the back your amazing at what you do....and one more thing to the ppl that have smart things to say about these guys just keep it to yourself if you don't like these guys then don't do business with them im sure they want loose sleep over it!! Thanks again guys I really appreciate yall!!!!!!!!
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July 2023 by Christian
Honestly, I don’t know where to begin, because all around this place was awesome! After viewing their website and checking out their inventory, I called and let them know I was interested in buying the Wolf Rugby 2 (150cc). Over the phone, Mike was incredibly helpful and even went above and beyond putting the specific one I was interested in purchasing aside for me. 48 hours later(today) I can now say I’m the proud owner of the Wolf Rugby 2. Liz, let me tell you, she is one of a kind! Her customer service was superb! She was incredibly knowledgeable, informative(she knows her stuff!), just so down to earth, sincerely making me feel a part of the NC Scooter & Cycle family throughout the process. I can’t say enough about my experience today with them. If Google had the option to allow me to give 1 out of 10 stars for a review, NC Scooter & Cycle would easily/deservingly receive all 10! What solid and wonderful experience!Btw, the showroom/inventory/shop is incredible! So solid!
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July 2023 by Jeff Sauers
Mike and Liz were very personable & knowledgeable in helping my girlfriend select the perfect scooter for her. It might be time for me now!
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July 2023 by Scott Haskell
Great communication and reasonable prices. We purchased a scooter for our niece and NC Scooter was awesome to work with and determine the right one. They provided instructions and very friendly. They provided delivery to our home at a very reasonable cost. Definitely recommend.
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June 2023 by Khalil doc
Yeah I asked about a tire changed they said the tires are like 80 90 and it was gonna take 190 200 dollars to change one tire I went down the street to ride now concord got a name brand shinko tire for 40 bucks n they charge zero labor to put it on if you buy the tire from ride now so I payed a total of 70$ got a real tire not a Chinese cheap tire for 130$ less than on top of all that they give u a one question survey and I received 20$ off labor my next purchase which would mean my front tire will be 50$ with labor
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April 2023 by Forte S.
The older married couple that run this business are so rude for no reason. They don't know how to talk to people. Ask a question and she says "well did you not read the site??". The husband can be heard outside swearing and bemoaning having to do his job when told what a customer needs by his wife. If there were halfway decent bike places in concord, this one would be out of business. They also sell very used cheaply made helmets for 70+. Helmets that, even new online, are not worth more than 40-50.
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March 2023 by Nimbus O.
I went there to get a moped to drive to and from work. from the moment I entered, the woman begin treating me like an idiot and talking down to me. The moped I got broke down after one wipe out in the grass. It stopped starting so I had to put it in the truck to take it to them to fix it when I got there they basically called me a dumb ass for laying it down I had no other options. The man then tried to over charge me for a $99.99 muffler stating that retail it was $298.00 but he was gonna "do me a favor" and give it to me for only $179.00 I asked if there were any other mufflers and he told me that they had a $60 one however, I would need to "bring it back in two weeks" because it was that bad. Personally, I believe if your product is that bad, you shouldn't be selling it when I told them in the real price of the muffler, he began screaming and cursing at me and. All proud they are very rude and unprofessional. Their products are low quality and you would be better off shopping elsewhere.
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February 2023 by Mary Sweeney
What a great experience!! Liz, you are amazing! Very knowledgeable with everything in your shop and by far the most pleasant and enjoyable purchase of my new ride! All my questions were answered and great advice given! If I could give you 100 stars I would! Will definitely stay in contact and look forward to seeing you again when it's time to service it!
