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August 2023 by Rob Smith
Renter beware! I looked up the address on Google maps, and the address clearly stated 195 Davidson Hwy.1. At that address, there is no access to the office and you have to back out into traffic to get out after you realize the error.2. When you see the sign, it directs you to 8 Lowe Ave. At that facility I signed the lease.3. Then the desk agent informed me my rental, which I placed after following the link, was at a third address. 1027 Central is actually an Industrial location. There is a road just before that building and the actual unit was behind more industrial buildings down the road, never mentioned or shown during the leasing process, which didn't fit the storage unit vibe. There is no way to know it is here.Dishonesty and misleading practices are rampant here. Find another company that is straightforward about what you get and where it is. I already signed the lease so I have to give 30 days notice.Avoid this place. And don't trust their links from contact info on Google Maps.
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September 2022 by Thomas H.
I was moving to a new place in Mid August 2022 and needed to rent a U-haul. I called the day before I needed to rent it to reserve the truck and they had it waiting for me when I went in the next day. Not only that, it turned out I didn't need the size truck I reserved but one size smaller. That wasn't a problem. I had the truck for two days and brought it back earlier than expected and I was reimbursed some of the money I put down originally. Had no problems at all. I recommend them if you need to rent a U-haul.
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May 2022 by B Murt
I've used Mr Storage twice now. Both times I've found everyone there to be very patient and helpful. Thank you so very much. I would be the first to recommend this business to family and friends.
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January 2022 by Amanda Mize
Amy at the Lowe Ave location was amazing! Our truck was clean and waiting for us. She explained everything well and answered all our questions. The location was accessible to those with mobility issues. The office was cute and super clean. Very much enjoyed our experience and would highly recommended!
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December 2021 by Noelle Duke
They were absolutely wonderful!!! They worked with us when none of.our c.c would work to reserve a uhaul. I would recommend them to anyone. And also when we were returning the uhaul , the guy( I cannot remember his name) if waited for us , on a sunday , so that we wouldn't have to pay for another day and to get our deposit back. Plus, the have great rates!!!!
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November 2021 by Jeremy B
They have great Customer service and also great rental space. Never had a problem there and you can get to your storage anytime. Thanks for your business
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October 2021 by Shawn Cunningham
The gentleman who rented the truck to me was amazing. Turning the truck in was annoying.
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September 2021 by April Hussain
Outstanding customer service! Large clean facility. Accessible 24-7. Employees are friendly and helpful.
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September 2021 by Jessica Adams
So grateful for this place!! Really looked out for me when I need it, great service and very nice staff!! Definitely would recommend then for anyone!!
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August 2021 by Jennifer Smith
I decided to go with them after public storage wasn't there for forty minutes after the sign on the door said they would return. I am glad I did. These guys are very nice and I am a returning customer. I was trying to get the storage closest to the house but they are almost behind the public storage so if you are looking for friendly and accessibility to rent a storage unit go with these guys!
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June 2021 by Steven B
SO convenient! Ms Amy and the entire staff very helpful and NOT corporate..family owned and LOCAL..best deal in town! ??
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June 2021 by Melody Dawson
Easy to drive up to a unit and store your stuff. Helpful service at the store and plenty of packing supplies and advice on best locks to use for your storage room.
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May 2021 by Jack Adamo
This place was absolutely awesome Amy was extremely helpful in getting me a storage unit & moving truck she was very helpful with everything I highly recommend to anyone needing to rent a truck or storage to go see amy
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March 2021 by Cassie H
Ive had storage a few places this place is by far the best!! Amy( i believe)is always great in helping out in any way possible its cheap although if your late the late fees add up( especially with 7 kids lol) but i give them a 10 out 10 clean nice and affordable, id recommend them to anyone!! They have several locations also!!!
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March 2021 by King Joffe Joe
Everything was fine until the lock that I bought from the place that didn't fit for $15.50 on Feb 6th.I had to make 2 trips instead of 1 because the lock didn't fit in which caused me to drive extra miles that I didn't need.Asked for a refund he said he would put it on my card an here we are on the 27th no refund..he lied.THE LOCK DIDNT FIT ON THE TRUCK I RENTED,AND ITS STILL NO REFUND ALMOST 30 DAYS LATER!
