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8:30AM - 8:30PM
1528 Concord Pkwy N, Concord
Mobile Phones
“Alvin and the rest of the team here were very helpful and easy to work with. We were able to upgrade our phone, transfer and complete the process without any issues. He also applied the screen protectors on the screens. Appreciate this location and will definitely be returning.Thanks Alvin!”
8:30AM - 8:30PM
520 Kannapolis Pkwy, Concord
Mobile Phones
“Very impressed with Austin. Was very patient with us and answered all of our questions. Very professional and kind. Excellent Service!! After 24 years as a Verizon customer he has been the best?”
“This guys are awesome,the help me with my phone. Best place in Concord and Charlotte area.lot of phone cases and accessories for phones.
Highly recommend ?”
10AM - 8PM
90 Concord Commons Pl SW, Concord
Mobile Phones
“This is probably the 4th time I have been here and Ariana was the best in customer service I even bought my new phone from her I will recommend her store to everyone I know”
“Was having mobile data problems with my GS23...was helped by an extremely nice and very knowledgeable Sales Associate named Kai something...Told her what the problem was...she had my phone working perfectly in no time...Thank you! 5 Stars”
“The lady couldn't help me because the system was down but she was so much more respectful compared to the other boost mobile in kannapolis near family dollar. I paid my bill through the app and I have a receipt from my bank and a text from boost but they are still saying I didn't pay my bill and will not turn my phone back on. I don't know what else to do to get my money back. I someone knows please help me.”
“My apologies for the delayed review. The survey reset didn't come through. Thank you for the awesome AT&T cell phone customer service on 5/3/2024. I visited Shoppes at Davidson Corner with the intent of purchasing a cell phone and service (goal accomplished). Thank you, Jada Rucker, for the professional and kind manner in which you addressed my concerns and needs. I recommend this location to anyone preferring a positive interaction with associates while shopping for a new phone and/or service.”
“I had really bad service in previous carrier and my phone wasn't working properly. I stopped by to see what deals they have and they rep was able to give me a really good deal when I switched”
“Store manger was so helpful , called him back because of the rebate program not working and he took the time to fix it and got me approved for the rebate , he was the only one in the store the day I went and he was super hands on with each customer and very knowledgeable”
“Got a phone from this location in Concord the stuff very helpful that lady was very nice she show me my phone options and finally got the cell phone I need it Gladys was very acknowledge I will definitely come back to this store and will recommend her”
“This was on a Sunday Of course they were very very busy Everyone was doing there last minute Christmas shopping The store going to close early that day They had great customer service and I was able to find everything that I needed Will come back at this Walmart again”
“Went to Verizon regarding an issue with my voicemail not alerting me of phone call messages. Tech Specialist, Greg, listened attentively and began troubleshooting the issue. I learned that my VPN needed to be "off" for phone and voicemail. Greg tested the voicemail, but it still was not working properly. He called Verizon tech support, and we learned that approximately one year ago, someone had "call forwarded" my number to a number I did not recognize (wondering if/how my phone was hijacked). Verizon was not able to see who my voicemails were going to, only a local phone number. Verizon was able to confirm that the forwarding number was not a Verizon number. We were told to call *73 which "unforwarded" my voicemail. Greg, thank you for your diligence, patience, and expert assistance to resolve the issue.”
“I had a very good experience last night. I was able to get everything I needed. We upgraded our phones and got a tablet and a watch. All the workers did a great job. I was very happy, I will go back to this one again.”
“We initially looked online and saw this particular store had 1 star. Decided to give it a chance and we are extremely happy that we did because Victor our Sales Rep was more than attentive,patient and very knowledgeable. I would highly recommend this store to others and give it 5 stars.”
“It is a good place to buy cell phones at a good price, but the signal is terrible. It has been almost two years old and the signal quality is too slow.
The payment for the service is increasing every time and the service is increasingly decadent.”
“Visited the store for phone troubleshooting and received a warm welcome. Arpana offered exceptional support, quickly identifying the problem and providing additional knowledge about phone accessories. She also assisted in setting up an additional line for my soon-to-open business. Great appreciation for the excellent service!”
“I went to the T Mobile inside the mall, needing help with my device. I was greeted by Michelle Burke who was friendly, helpful and troubleshooted my problems quickly and efficiently. I would highly recommend her for your phone needs!”
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“At first, my experience with Verizon was horrible, but I went to the corporate office on Concord Mills and the young lady who helped me was more than helpful she was able to fix the problem that I needed and she didn't Give up, she helped me from beginning to end.”