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“Yesterday on 12/13/25 my Aunt and I were out looking for a new mattress set for her at another store that I won't mention the name of. To me the prices at that other store were extremely outrageous, so I suggested that we go to Mattress Firm which is located in the same vicinity. We walked into Mattress Firm Concord and Shannon T. met us at the door and was the ABSOLUTE BEST salesperson we have encountered in a very long time any where! She gave outstanding customer service! She was knowledgeable, helpful, patient, kind, and courteous. She felt like family by the time we left! A pure pleasure to work with. The store has a large collection of merchandise and they have options for what you can afford (your price range)! They also have the best deals and sales! Don't take my word for it... go see for yourself. You'll be glad you did! Ask for Shannon too! She goes above and beyond and we really appreciate her!”
10AM - 6PM
301 George Bay Ct #300, Concord
Mattress Stores
“I can't say enough good about this store. The staff I've worked with (Doel & Teonia) have been super. Good prices, good service, great place to do business. Jim K”
“I was fortunate enough to have Eric as the salesman who helped guide me through all of the mattresses, brands and features that I needed to find the right one for me. He was extremely patient and answered all of my questions and concerns. Eric is a true professional and I really appreciate what he did to get me the mattress for me! He is a true asset to your company!!”
“Bob was such an amazing person he guided us through all of our mattress endeavors. I would totally recommend him if your every in need of a mattress. He’s friendly and very attentive to make sure every customer gets the help they need.”
“Great prices and sales, fast delivery that will do a little extra as needed (I was alone and they brought inside), great quality brands and selection, and non pushy knowledgeable sales people. Have paid more for less at bigger stores! Give them a try!”
“I've been with Kimball's for years I bought a lot of stuff from them I went in there last week that many fireplace heater because I was in there maybe 20 minutes all together all of them were great at the store two guys who deliver a fireplace the next day they called me ahead of time let me know what time they'll be there they were there on time two guys that delivered it was great and very nice”
“Steve was our salesman. He was very kind, patient and very knowledgeable. He was not pushy, which I liked very much. Because when it comes to pushy sells people, I'm out the door. He let us take our time, and discuss without being worried about making a sale. If I ever need anything else in the future, we will definitely see him again. If I could give him 10 Stars I would!
Thanks again Steve,
The Rushing's”
“Kyle made mattress shopping so simple, he was knowledgeable about every product in the store and patient with all of my questions. Then he worked hard to get me the best pricing and quickest delivery available. I would highly recommend to anyone in need of a new bed to ask for him personally.”
“Everyone in the store was SO friendly and inviting. We have had Sleep Number for almost 18 years and would never go back to a regular bed! Came in to ask about a mattress topper for our Climate 360 and left with that plus new sheets .. absolutely can’t wait! Thank you again!”
“Lisa was an extremely talented and knowledgeable professional who was readily available whenever we needed her. In addition, she has a great personality who is down to earth and a joy to work with!!”
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“We had a great experience at rooms to go today. Randy was very helpful and let us browse for as long as we needed and was available as soon as we had questions. He is very knowledgeable and polite. Do yourself a favor and ask for him next time you’re in the market for some furniture!”