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“Megan is AWESOME l!! She knows her stuff. We were so impressed with her knowledge and personality that we actually went to another store she was working to make our purchase. Hopefully the delivery and set up and the adjustable bed frame will be as good an experience as her service was to us.”
10AM - 8PM
301 George Bay Ct #300, Concord
Mattress Stores
“Came to the store looking to upgrade our mattress. TJ was great giving us all the attention and information we needed to pick out our new mattress. So happy we went here and my fiancé got the mattress he thought he was going to get the Sealy posturepedic plus hybrid high point!”
“Went to the this location yesterday was greeted within secs by Liam who was very nice concerned listen and most of all gave me good price for two lily twin mattress! Ty Liam Scott I will return in near future go see em y'all!!! ??”
“My mother was looking for two mattresses. The staff was extra helpful moving beds around for my mother to try out different ones. It is difficult for my mother to transition from her wheelchair to a bed. The staff went above and beyond helping me, helping her in and out of beds to try.”
11:30AM - 7:30PM
545 Concord Pkwy N, Concord
Mattress Stores
“I had an amazing experience at American Freight thanks to Oleksii! He helped me find exactly what I needed - 8 perfect furniture pieces for my home. Oleksii was patient, knowledgeable, and offered great advice throughout the process. His excellent customer service made all the difference. Highly recommend asking for Oleksii when you visit American Freight!”
“Talk about a stress-free mattress buy...... THIS IS IT ! My salesperson Liz, is a cut above. First, she listened before starting to make any recommendations. Therefore, because she'd listened and heard, she was able to narrow down my options before showing me anything. She willingly showcased products in 4 price points and then did something that is SO rare in this industry: she left me alone to test of my own and TO THINK. Once a decision was made, she provided no-nonsense pricing, a seamless paperwork process, a surprisingly realistic/reasonable delivery date - and did all of this in a calm, low-key manner. I appreciated her and the overall store vibe (low-key, stress-free). I don't expect anything short of excellence from here on in. I recommend simplifying your life where this purchase is concerned. Cut out a laundry list of places to go and a wasted time with exhausting sales pitches. Go here and rest well !”
“I have been buying things from Kimbrell""s since 2006. They have qualify furniture at reasonable price. Customer service is always on pointe. I am very satisfied with Kimbrell"s and the friendly staff they have.”
“Fantastic place to deal with. My team was super helpful, super friendly and not pushy. Havertys has a CAD program that you can shows you hat the furniture you’re choosing so you can see what it looks like in your room. Plus, no one else offers this but you have a three day return policy. Absolutely love this place.”
“Shay was very helpful and knowledgeable and understood what we were searching for in selecting the right bed. Highly recommend this store and if you stop by, ask for Shay”
“Had a good experience, very helpful agent Alex at the Concord, NC location, he helped me order a mattress and bed set. Very profession and took the time to explain everything. Recommend this place as hard to find people as businesses like this that value customers in the way that they do!”
“This is my 2nd time working with Lisa Preyor designing a home. The first time around was my own home and she was so valuable in helping me with various options in furniture, fabrics, delivery schedules etc. This time around she and I had a great time putting together an entire home for a client. Lisa was always available to answer my questions any time of day, she made great suggestions and offered multiple options. Her patience throughout the process was unlimited. I recommend her all the time to friends in the area. Hands down my go to at Bassett.”
“I was thoroughly impressed with Cheri Howard of Babcock Furniture Store (601) on her knowledge of the merchandise (mattress/ chest freezer) and a wealth of information in which you don’t find much these days - she went beyond to express her professional customer service expertise !!”
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“We had a great experience at rooms to go today. Randy was very helpful and let us browse for as long as we needed and was available as soon as we had questions. He is very knowledgeable and polite. Do yourself a favor and ask for him next time you’re in the market for some furniture!”