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June 2023 by Josh Partridge
Great jeans. Better service
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December 2022 by Sarah Weeks
Walked in trying to find jeans in style that I like. Employee looked me in eye twice, walked right by without saying a word...to go sit near register.
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August 2022 by Evan Guthrie
Lucky Brand at Concord Mills in Concord is a great place to go for all things quality jeans and much more. Good experience every time I have been here.
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July 2022 by Chip Bianco
This is one of my favorite stores! The staff here are super great.
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June 2022 by Amanda Locklear
The jeans from this brand are surely are comfortable
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January 2022 by Daymean Lewis
My favorite place to shop and more specifically I'm always served from the moment I walk in
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August 2021 by Jenn K.
Emily is amazing!! She is a great sales person. As a business owner myself -- having someone like her on their team is an asset! She suggested Jewelry pieces to me, convinced me to buy pieces I was unsure of! She was polite, she didn't break while still working folding clothes toward closing time. So she is a great multi tasker. I felt comfy with her, not like South Park mall where they watch you & have attitudes (except the one black lady who works there.) She was by herself as well, so to have that energy was rare!
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August 2020 by Jennifer Bailey
Not the best experience. I know times are tough, but if you can’t hear what I say because of a mask don’t yell “huh” and “what.” The sales associate was a little aggressive when talking and really pushing a sale.
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May 2020 by Tricia T.
My husband and I were visiting the area from Raleigh and stopped into the Lucky Brand store (first time ever) in Concord Mills shopping center. The store currently allows 9 people at a time, but is set up for maximum spaciousness. It was very bright and clean inside, and the employees all had masks on. The brand is more high end, so you should expect higher prices than your traditional department stores, but the clothes are made better. Currently, there are amazing sales!!We were assisted by Emily D. and she offered so much help. She gave so much insight on each piece we were considering and it was helpful to know, so we could avoid returning clothes since we are unable to try things on during the pandemic. However, she did offer us a free FedEx label for returns (just in case). She picked out jeans for me with the right size and style I prefer without me ever telling her my preferences! She went above and beyond and it was truly an enjoyable shopping experience, which is rarely said during this crazy time. The team that was working today truly influenced my husband and me to continue to shop with Lucky Brand. Those women truly deserve recognition and I hope they do receive it from the company. I work in retail myself and was amazed by my experience today!
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November 2019 by Timothy Gosey
The clothes are so soft and well fitting. Great staff, that is well trained! Also you get what you pay for and not just a name, the clothes are well made; high quality. I am "Lucky" to have found such a great store!
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November 2019 by Brad Long
Service was excellent. Lots of high quality jeans to choose from. Prices a okay for the brand.
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July 2019 by Stephanie Greer
Staff were incredibly helpful. They understood the fit and fabric I wanted, knew my size without asking. Helped me by suggesting some clearance items and adjusted the price on one pair that had a snag.
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July 2019 by Andrew Olson
Store with a decent amount of sales, all the time, you'll get what you want eventually.
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May 2019 by Justin Casey
Great selection and prices.
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February 2019 by Shultz Gray
Very trendy clothes and reasonably priced I like shopping there
