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February 2024 by Luis Eduardo Marcano Ramos
I went with my brother to buy two tools and we found them, one of them had the wrong price, we wasted time verifying.
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February 2024 by Katie Ward
Actually had a few people ask if I needed help! Easily found what I needed. Great store
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February 2024 by Cas McDon
Reps are excellent, and service good ??
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January 2024 by Jason Harris
Friendly staff, helpful. This is the only Lowes I will go to.
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January 2024 by Stephen Wilson
Customer service varies depending on the store but overall not to bad.
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January 2024 by Mahendra Patel
Un educated people r getting hired at the store that even does not know anything in the store or there department, u wait and wait and wait and they say I m sorry that is their magic wordYour time and value or your bisness they don't careThis is the last time I went in the storeI will order all Mt bisness and personal items on line
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January 2024 by Dave I
Nice store. Garden center is awesome.
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January 2024 by James Dickinson
Orange is better than blue. Everthing her is over priced and the service is not as high as the prices.
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January 2024 by Brett Justice
I took my business elsewhere since no one was willing to assist with the items I needed to purchase. All I got was excuses and rude behavior.There is a Home Depot @ 8135 University City Blvd, Charlotte, NC 28213. They should be more helpful.
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January 2024 by Jerry Miller
Wanted a yard cart for a gift for someone. They're all outside. Full of nasty water and leaves. Freak dude at the customer service desk with long fake nails was rude as hell. Absolutely did not want to help me in the least. I do t judge but apparently it does.
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January 2024 by K
Very bad customer service. Steve from plumbing was extremely rude. Not recommended. This whole area has really gone down hill.
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January 2024 by Melissa Hinzman
Here I sit with no washer and dryer after spending a total of more than $6k with Lowe’s on a new washer and dryer. Store blames Delivery…then Delivery blames store. To add insult to injury, Lowe’s Delivery knew before they picked up the brand new exchange units yesterday that they didn’t have the ones I ordered in-hand to deliver today. The “Director” at Lowe’s Delivery was useless, with no desire to solve the problem. She just wanted to blame the store. All I wanted was for the washer and dryer I paid for to be delivered when promised, which was supposed to be today.I called the manufacturer. They have them in stock, yet Lowe’s can’t even get the ones they sold me until February. So it appears Lowe’s oversold their stock with no regard as to how many they actually knew they could get.I called the store again and the person in appliances was rude and unhelpful. The manager never called me as requested either.Went to Home Depot and they were able to confirm they have the same washer and dryer in stock in their warehouse.Moral of the story - avoid Lowe’s at all cost!
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January 2024 by RICK
The isles in your store do not match your website. it takes twice as long to find anything on my own here, which I have to often.
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January 2024 by michael heglar
Busy.....but found what I needed
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January 2024 by Tyren Roberson
Usually like Lowe's but disappointing when the website says they have something in stock and they don't.
