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July 2024 by Aint Noyb
Browsing for earrings that were hypoallergenic. Asked about a pair and when she said that they were white gold. I explained that no those would not work. Thanked her and started to walk away. She said to a close coworker that if I couldn't afford the earrings, I shouldn't have asked to look at them. Uncalled for remarks very unprofessional. I will never return to JCPenny.
I am allergic to gold and silver, so keep your comments to yourself. There is no way I would ever spew disrespectful comments when you want people to shop in your store. Please remove staff that are rude.
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July 2024 by Johnnie Henderson
The Associates are very helpful and they will welcome you to the store.
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July 2024 by Jose Saldaña
I really feel bad today after going to JC Penney for an exchange and getting turned down because the tags where removed. I've never in the 40+ years of being a loyal JCP customer been treated like this. A Black lady that works there with an African accent really treated me awful. I felt like i was discriminated for being a Mexican/American. I hope that she learns how to treat customers alot better, because i would hate for latin people to feel look down on and shop else where, because JCP is my favorite clothes store...
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July 2024 by Ashley Alexander
Worst experience ever when doing an online curbside pickup. Only to notice that the curbside is not available. Then to come in the store. There’s not an option for online pickup. I have to wait in this extremely long line. Please get more organized. I’m very unhappy and I’ll never shop here again.
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July 2024 by Lillian Rice
Wonderful sales person! Replaced a watch purchased in December 2023. I got a new one! Had a warranty, no problem! Love shopping that is made easy and pleasant!
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July 2024 by Theresa Aleschus
Jcp opens to late.they should open earlier instead of 11a.m .should open at 9am
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June 2024 by Happieson Dsa
I found what I was looking for. A belt and some socks. Didn't find a good duffle bag
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June 2024 by Narciso Saucedo
I personally don't like this store because they usually have employees over 40 or 50, none of whom are bilingual and at least I feel a little discrimination.
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May 2024 by Emi Cope
Rue21 decided to close at 5 even though the mall is open till six- turned me away while customers were still shopping in the store.
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May 2024 by Dare Cochran
Looking for a position in signage. Thanks. Dfc
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April 2024 by tristan jenkins
The service is good, but the selection is limited.
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March 2024 by Shelle Alexander
Very poor service. We ended up walking out and leaving the jewelry because of her rudeness. Prejudice feeling of my purchase not being worth her time nor kindness. She was very kind to the other customer. But rude to us I will not ever be back
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March 2024 by Nicole Pollard
Love this location!!! You park with no problem finding parking. Get in and get out. The ladies at the check out are Funny and Pleasant!! Great place. Purchased my boys suit jackets and they were all a perfect fit!!! I also purchased two dress shirts from the clearance section for $16 together. Found great deals while getting great clothes.
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February 2024 by Samantha Dean
Thank you Kim for the amazing service and taking care of me!
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February 2024 by roger brown
Didn't really like the brands.