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August 2024 by A M
Consistent with the other reviews - the workers do not speak. There were 3 workers in the almost empty store and there was no attempt to acknowledge, ask to start a fitting room, nothing. They did speak to another customer, I’ll leave it up to you all to guess why. Once I saw that, I placed my items down and left. I will not spend my money where it’s not wanted nor respected.
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May 2024 by Maíra Murray
Unfortunately, I went to this store today to buy a pair of pants and the saleswoman was extremely unprofessional, she passed me twice and didn't even look or speak to me, I was shocked by the poor service and lack of respect for customers, a huge, empty store and the rude saleswoman and unprofessional. The store needs to better train employees to provide good customer service.
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October 2023 by Yea Wah
Great customer service,
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October 2023 by Takio Evans
I would never spend my money here. Walked in past by the same employee three times and she never spoke nor even acknowledged that I was in the store. I lingered to see if she would and she didn't. Do the minimum at least...smh
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October 2023 by Tasha “Taz” Robinson
Found all the things I was searching and more! Great deals!
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April 2023 by Christian Jacome
I buy tees here all the time on clearance. I have even bought friends here to find casual clothes. My wife sometimes finds dresses and sweaters here that she likes. Staff is cool.
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December 2022 by Yew Kar
Great customer service,
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July 2022 by Hema S.
Ally store manager was very very rude. Not helpful. I ask for if they carry black shorts and without looking she said no. After few minutes I found black shorts. She was standing right there, I showed her and she shrugged and she walked away.
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April 2021 by Sarah Baumgardner
Good deals and beautiful clothes. None of the staff was helping with the fitting rooms but were friendly at checkout.
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March 2021 by Gregg N.
This was a quick shop. They didn't have what we were looking for, but we ended up getting a few shirts for our boys.
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February 2021 by Dianne Joseph
Great selection on sale. Access to fitting rooms and helpful associates.
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October 2020 by C from the USA
Good selection
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February 2020 by Timothy Gosey
Great customer service. Prices are a lot more affordable at the Factory.
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January 2020 by Charles From the USA
Good selection
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December 2019 by WOW ITS RUSS
Been doing military/student discount for years at jcrew at every location without much of a problem. Store manager had a problem with it and so did store director apparently. So not a big fan of this store location that has been honoring something than saying something different. He looked up my transaction history and saw I have been doing this for some time.