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October 2023 by James Collins
Called about changing the transmission fluid on a Honda Civic. Was told would have to drop the transmission and so on. No thanks. No different than changing motor oil. Consumer Beware !
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September 2023 by K. Moore
Justin has always shown professionalism and great character. Frank is all business but a great guy. They both do excellent work. My car will always be in their shop.
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September 2023 by Kareem Moore
Justin has always shown professionalism and great character. Frank is all business but a great guy. They both do excellent work. My car will always be in their shop.
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August 2023 by Nikki Dickinson
Great place to get your ac fixed, your brakes & rotors done! Very friendly, my car was in & out pretty quick, & fair prices! Highly recommend!
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July 2023 by Daisy Edmisten
Had a great experience with the service provided, friendly service ,and also very knowledgeable, and best part is that it didn't break the bank.Service: A/C installation & repair
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July 2023 by Patricia Murphy
Good pricing and great customer sevice would recommend to anyone.Service: Air & cabin filter replacement
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July 2023 by Daniel Dwyer
Bought a car from her last year, was told nothing was wrong with it .. ended up needing 9,000 dollar of repairs... went back and was threatened by the son to leave when u asked for my money back after only having it for a week. Now the a/c is not working in the vehicle I bought from an a/c repair shop. Don't go here!!!! The are crooks with no morals.
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June 2023 by Henry Thomas
Prices are reasonable, service is honest and great! They take care of you!
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June 2023 by Marcus W.
Where do I start so I reached out to this company to fix my transmission on a 2010 Buick Lacrosse and man when I say my time was wasted I mean like 1 year and 4 months of my time. So day one I spoke with Frank and told him that my car had a warranty on it and asked if they done business with the warranty that I was using and he said yes they've done business with them before and he was familiar with the process. I had my car towed to their shop and it sat there for 4 months before I finally got someone to answer the phone. They told me that they didn't know what was going on with the car because I didn't fill out an work order! I mean really!! NO ONE told me anything about a work order they just said get it towed there and that they will take care of the rest. Remind you that I called them at least once a week and I understand it's a small business I get that but when I get someone on the phone they always tell me that they will have someone call me back. No one never called back! After 8 months I decided to get my car towed to another shop that had the man power to get the job done. The tow truck showed up and Frank called me and asked if I was taking the car and said yes sir I am. Moments later Justin called me a asked why was I taking the car and I told him exactly why poor communication and poor customer service. Justin then told me if I leave the car with them then he will have it ready before Christmas of 2022. That didn't happen so I kept calling and month's past and I get a hold of Frank and he saying the transmission is ready and they don't have the man power to get it put in because someone who works there died from COVID 19. Ok months pass and I keep calling getting updates and it's now summer of 2023. I called and Frank said I need to talk to Justin but he was gone for the day call back in the morning. When I called back that morning around 9:30 am Frank answered the phone and I asked if I can speak with Justin he said that he wasn't at the shop and if he could help I said NO I wanted to speak with Justin. Frank then asked me was this the guy calling about the 2010 Buick Lacrosse and that I can come get it because they can't do it and we'll put the transmission in your trunk. This was my worst experience ever AND I WOULD'NT RECOMMEND THEM TO NOBODY!!!!!!!
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April 2023 by Theodore Melton
Excellent service and communication. Highly recommend for your car care needs.
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February 2023 by Lori Lyle
I just happened upon Hill’s one day after I was at the post office thinking they could help me out. They answered my questions and fixed me right up after having had a terrible experience at another inspection station. Frank was kind, understanding, and an all around good guy! Needless to say, they won my business by a landslide and I won’t be going anywhere else! Thank you guys for being kind and patient while I railed on about what a j*** Jon, up the road at Mini Extreme of Concord had been! Heaven knows I’ll never step into Mini Extreme again!Service: Vehicle Inspection
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July 2022 by LaRon myah smith
Went there 3x and a/c not. Blowing good, and idle is out of control.never going back again .Service: Air conditioning
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June 2022 by Christy Grant
Took my Infiniti to Hill's to get my AC checked on 6/1/22 around 4:30p. Justin got me in at the last minute & he got back with me in a timely fashion. He stated that the internal components of my compressor was bad. He got the repairs completed 6/3/22 by lunchtime. I was very impressed with his professionalism & his prices were very reasonable. Justin seemed extremely knowledgeable and trustworthy. I will definitely take my Infiniti & other cars to him from now on. Oh, my AC is blowing colder than ever. Thanks Justin!!!
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June 2022 by Quam Brown
Justin was able to service me same day! Very honest and straightforward guy. He was able to diagnosis and treat a spark misfire and replace a few coil packs. If you’re looking to speak directly to the person servicing your car Justin is your guy!Service: A/C installation & repair
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March 2022 by JustKesh 12
I simply googled auto ac repair and selected the result with the highest rating and based on reviews. Reviews do not lie. I went first thing on Friday with my 2013 Hyundai Sonata and was told in minutes what was going on. They were able to get the part and I came back today and was done in an hour and a half. I am very impressed with their service. Prices are what it is due to Freon being inflated as everything else. I thought they were reasonable and honest. They made sure I was comfortable and even provided wifi so I could work on my laptop. If you are looking for AC repair this is your place! I will def be back for another service.
