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November 2023 by Mike Sterud
very good experience. They investigated my problem and found that the fix that another shop did was not the issue, but it was something a little less obvious. Will be returning!
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October 2023 by Edwin-00
I give them one star because they never returned my call for an appointment and question. I have heard good things about this group but anyone can buy reviews, I hope this was just a fluke but since I call them about a month ago maybe not. Times and people may have changed here in NC for courtesy but having good communication systems shouldn't please do better Hefti. You aren't the only one's either, but be better.
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October 2023 by Anthony Garcia
If anyone is in need of auto repair go see Peter at Hefti. Had an issue with my car and took to keep- they wanted to charge over $4,000Peter was able to find the problem at fix for only $600An honest auto repair shop. Would highly recommend!!!!
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October 2023 by Jamison Turner
Honestly fast and hard working. They figured out an electrical problem 3 other shops couldn’t
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August 2023 by Christina R.
I didn't feel welcomed, I got there and there was this guy on the phone, talking forever, not acknowledging a presence of a new customer, I felt it was disrespect. This business doesn't looks like a place where good customer service and satisfaction are priority, because that should start from the front door!I decided it's better to go to spend my blessed money in a place where my presence is appreciated and valued.
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August 2023 by Aaron Edwards
Pete and his team provide excellent service.
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July 2023 by mystery is uncomfortable
knowledgeable, fast friendly and reasonably priced. Stayed a loyal customer until we moved.Services: Tires
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July 2023 by Abby Randall
I recommend these guys to everyone. They always do a great job and the service is affordable. Appreciate having a good, trusted mechanic who can usually get me in same day!Services: Electrical repair
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February 2023 by davin riera
Having an honest mechanic is your corner in invaluable. Peter is straight up. I bring 3 personal cars and 4 work trucks to Peter. Always a good price, the shop is immaculate. you can not go wrong making this your vehicles repair home.Services: Tires
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January 2023 by J team
Started taking all our vehicles here. Professional, fair, and great service. We call ahead to drop car off for services so not sure about drop in
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January 2023 by Vicki B
I had brought my car here twice before for inspection and air conditioner repair and guys were friendly, did a good job, and price was fair so a month ago when my care stalled I had it towed there to be looked at. In the morning they called, said they did the diagnostics and my transmission was shot. Said I needed a new one and parts and labor would be about 7,000. A friend of mine went to the shop to look at my car for me and they wouldn't let him. We had to pay 80 for diagnostics and 100 for another tow to my house so my friend could look at it. Turns out my transmission is fine. A speed sensor was loose and caused all my transmission fluid to drain. Friend tightened sensor, put tran oil in and car was fine. I've been driving the car from Concord to Charlotte daily on the Interstate for the past month since my friend fixed the problem and have had absolutely no problems. I stand by my statement the car is fine. Yes, I was fortunate that the transmission was ok after driving it dry and that my friend who knows how to work on cars was in town.
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November 2022 by Haley T.
I'm so grateful for Hefti Auto! I had to get my breaks done and I thought I needed an alignment too, but I was told I didn't need the alignment. That wonderful to save some money. I just took my car In yesterday because it was smelling like fire/hot and I was afraid to drive it. Some fluids were leaking on the engine. They where able to fit me in and fix it for a reasonable price. I'm so thankful to have my car fixed and back working properly. Thank you Hefti Auto! You definitely have a life long customer.
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October 2022 by Buffy
Good customer service, always tell you what’s wrong with car before repairing, service completed in timely manner. Go to place for my family. I’ll definitely recommendServices: Auto maintenance
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August 2022 by Melissa Klein
We have used them for my car, my husband's truck, and both my parents' vehicles. They're very trustworthy and can always count on them!Service: A/C installation & repair
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August 2022 by Susan Clarke
If you're looking for an excellent mechanic, look no further. Hefti has proven to us to be ethical, reliable, honest, professional and trusted time and time again. We've used them for unexpected problems and routine oil changes but today experienced what could have been a major problem and he could have told us it was major but resolved quickly and for much less than we expected. Would definitely recommend.Services: Vehicle Inspection