-
February 2024 by FOLKLURE MEDIA
Attention Charlotte! I’ve found the best salon for braids— Given’s Hair Braiding and Weaving! The ladies in the salon are not only quick, neat, and professional, but truly inviting and kind. I was serviced in the University City location, but there’s another salon in Concord for the win. I thoroughly enjoyed my experience & final product (waist- length knotless braids). I will back back. 10/10 recommend!
-
January 2024 by betty reid
I had an appointment for 10 am…..but my stylist took a walk and then wanted me to sit there and wait while she braided her whole head for 20 dollars off….what business takes a walk on over an appointment…..no I was not late on time ….don’t do it
-
January 2024 by Navondria Huggins
Melanie is absolutely wonderful! She did my tree braids for years even before she got her salon! I always got compliments on my hair!
-
December 2023 by Germain Tshamala
Very professional I love my hair
-
December 2023 by Rebecca K
Very talented braiders
-
December 2023 by Marcus Fernandez
They gonna do whatever they want and won’t even let you say anything. Also prices are way too high
-
October 2023 by Cede Show
I have never been here… I will never go here. Because I have seen the responses to your customers that you have sent, and I do not like how you talk to your customers and how you treat your customers. Like, for example, one of your workers scammed a woman out of her money, and you said, “this is nonsense” and you also said, “ you are a big liar”. You also said on another complaint, “ we will not go out of business because of you” and I feel like that it’s just very rude. I also read another one where you said “ I don’t understand why it’s so hard for you people to express yourself when your hair is getting done, and you wait till you go home and blast us on google”. I see why you have such a low rating, it’s because of how you treat your customers. You’re lucky to even have any customers. And you even said to another customer, “ I don’t understand why you people like to complain about your hair”. I can already tell you that I will never be getting my hair done here.
-
October 2023 by Stephanie Ingram
My hair always looks fabulous when my hair is finished. I have no concerns with the completed LOOK. Thank you kindly. However, I will not be back because of my guest service experience from these young ladies at the Concord NC location, owner/management included. The guest service is horrible. There is no consistency ➡️as it refers to cost⬅️ (waaayyy to many occasions to go into detail, and I've allowed bonus grace at EVERY inconsistent visit). I'm there at least 5 hours or more, (depending on the style). There is no ➡️FRIENDLY⬅️ braider-guest engagement to allow me to even feel welcomed whatsoever. Loud conversation over my head is not good guest service, nor a pleasant experience. Even when I've showed pics, the braider braided what SHE wanted, and not what I asked for (twice). I simply settled both times.. I allowed bonus grace those times because WE ALL miss the mark and make mistakes sometimes. My biggest concern and my MAIN reason I will not honor coming back to this business is the inconsistent conversations (about costs) via texts and phone verses when I'm already there, sitting in the chair. This last time, I un-capped myself, and politely left. There was no apology, no nothing. In my experience this is poor guest service methods for a ➡️SERVICE⬅️ business. This was my personal experience. I did not change my mind once I arrived. Whether positive or negative feedback. Feedback helps our business growth. Whatever y'all decide to do with the feedback is totally between you, your business integrity, and God..
-
September 2023 by Carisa Cauthen
My daughter got butt length small knotless braids yesterday… …. The ladies did a great job… it only took 4hrs…. She was very impressed…now shes ready for her freshman year of collegeService: Braids
-
July 2023 by Candice
A waste of time, I was told a price that I was fine with two days prior, Helenia was trying to force me to pay more when she started working on my hair even after we had established a price together and wrote it down at checkin, then it took her over an hour to get started. Kept taunting me if I don’t like it then she can take it out, did not feel genuine and there was a lack of empathy
-
July 2023 by Ruthie Mbayabu
Always have a great time here. The braiders are kind and I feel really pampered. Love the experience Services: Braids
-
July 2023 by Yanna S
My braids have lasted for 4 weeks now they were done very neatly and were exactly what I asked for only thing was the timing there were a lot of breaks in between doing my hair
-
May 2023 by Caroline Spaulding
I really don’t know where to start! My tree braids are impeccably phenomenal! Melanie is absolutely fantastic! I have had my hair done by some pretty well known establishments, being a native Charlottean but not ever like this! 1000 STARS!! Tonight was my second time going back 4 my install and once again…BAM! The atmosphere is superb & having your hair braided by someone who really cares makes all the difference in the world! I pray continued blessings to Melanie & staff and that God will continue to ever elevate your hands and your business even the more! Love your client, MickiService: Braids
-
March 2023 by Tan (Ms. Tan)
I think they purposely try to ruin your edges especially if your hair is long and thick. I specifically asked for certain things to be done and she didn't follow directions. Severely overpriced. I will not be returning. Aabie's and Moyhes is further away I'd rather take a trip further than go here again.
-
March 2023 by Mama Ruth Kandolo
I love this place. They are very clean! I had 3 ladies working on my hair. It took less than 3hrs for my knotlessService: Braids
