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July 2024 by armani noelle
If I could give them less than one star, I would. I am not one to leave reviews, look at my profile for reference. Please save yourself the headache and time by going to a different salon. They do not care about customer satisfaction nor do they care about the health of the clients hair. I would be absolutely embarrassed to work or own this scam of a business
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May 2024 by Jillian Logan
I usually avoid this place because they talk all over your head and they make you wait along time before even starting your hair even with an appointment. I prefer their location in Charlotte. It’s more upscale. However this time no other customers were in the shop and they did a wonderful job on my daughter hair. She was happy
Requested style: Knotless
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May 2024 by Gertrude Benson
Love my hair do
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May 2024 by Jasmarie Livingston
I took my son to get his hair braided for the first time. When I arrived I was welcomed by a woman named Daisy. She was very sweet she handled my little man’s hair with grace. He loved his look we will be returning. Thanks again Daisy!
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May 2024 by Evelyne Mushiya
It’s been over 5 years that I do get my hair done at Given hair braiding. Never been disappointed.
Got crochet done today by Miriam.. she did an amazing work. She did the cornrows not to tight, didn't tear out my edges. I left the salon super happy and not in pain.
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May 2024 by Desiree Myrie
I went to this location and asked for small knotless. They showed three options , I chose the one that was $180. I informed them
that I want the length to be to the middle of my back in which their response was that would cost more which I understood. I typically don’t do reviews, however in this case I feel the need to. I paid $247 after I was told $245. The payment was not an issue however I was left unsettled. The parts were too big as were the braids and that’s exactly what I didn’t want , it’s as if they did what they wanted instead of what I asked and paid for. I also wish they would’ve been more gentle with my hair.
The reason why I didn’t want medium or large is because my hair is shorter the they will slip out quicker. The use of jam/ to slick my hair was also limited and it’s already frizzy after two days. For this reason, I won’t be returning unfortunately. It’s sad that people get excited to get their hair done and come ready with trust only to be disappointed in the end.
The length was also longer . It is so important to pay attention to what your customers are asking of you to do, especially because like you all we work hard for our money. There was no moose added and it felt rushed. Also, while sitting in the chair, a lot of times customers cannot express how they feel during the process due to the chairs facing away from the mirrors. Future customers please periodically ask to see your hair while it’s being done to make sure you are getting your desired look. Additionally , especially for our black women be more gentle with our hair . If we blow dry prior and you blow dry again , that’s great. However be more gentle with combing as it breaks our hair off if it’s handled in a rough manner. My parts in the front the ones that I can see were uneven. Please do the style people ask for and not what’s easiest and more convenient for you .
I am posting with no intention of arguing with whomever is in charge of the review section for this business. This business is up and running for a reason, this was my second time here and the experiences both times were similar. A previous customer in front of me didn’t seem to like her hairstyle, they spoke about it after she left , you never know where someone is from and whether or not they understand what you are saying.
Moving forward, I hope this message helps the business in some way especially in regard to customer satisfaction. A great way to build and keep great clientele is to implement certain structures in place in order to keep your customers coming back for more.
Lastly, whomever is in charge of the reviews should be mindful of how to respond professionally and effectively. While researching for hair braiders people may come across the reviews , and reviews serve a purpose . You may lose customers before getting them. If someone is writing a review to let you know that they didn’t like their experience , don’t make them feel any worse especially if they didn’t disrespect you all. We are giving you guys constructive criticism, not criticism. You never know who may be sitting in your lovely chairs. I am not sure if what of hair you all use to braid with, but it’s causing customers heads to itch. For the amount of money we’re paying the service should match even if just a little bit. Whether that entails the hair being done properly or a greeting when customers walk in or out your doors.
I’m not a bad person , just a disappointed customer. I don’t think it’s the customers job to repeat their expectations once the job has been done incorrectly when they tell you initially what they want and trust your work, after however long it already takes. Google doesn’t save the issue that occurred , however it may prevent another customer from being disappointed by your services. I don’t believe this will last 2 weeks. Additionally, I know how to braid my own hair but occasionally I pay for the convenience of a professional doing it for me .
There needs to be more KNOWLEDGE of how to handle and
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March 2024 by Marsaedees Carter
i love my hair , great service
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March 2024 by Shameca D
$90 for this… 5 packs of 10inch hair.. cut it without my permission… huge gaps!! Never again!
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March 2024 by Bettye Monroe
Rebecca did an amazing job. Super fast, not too tight and sweet personality.
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March 2024 by Myriam kabema
I love my hair the stylist are very professional , they did an amazing job
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February 2024 by FOLKLURE MEDIA
Attention Charlotte! I’ve found the best salon for braids— Given’s Hair Braiding and Weaving! The ladies in the salon are not only quick, neat, and professional, but truly inviting and kind. I was serviced in the University City location, but there’s another salon in Concord for the win. I thoroughly enjoyed my experience & final product (waist- length knotless braids). I will back back. 10/10 recommend!
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January 2024 by betty reid
I had an appointment for 10 am…..but my stylist took a walk and then wanted me to sit there and wait while she braided her whole head for 20 dollars off….what business takes a walk on over an appointment…..no I was not late on time ….don’t do it
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January 2024 by Navondria Huggins
Melanie is absolutely wonderful! She did my tree braids for years even before she got her salon! I always got compliments on my hair!
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December 2023 by Germain Tshamala
Very professional I love my hair
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December 2023 by Rebecca K
Very talented braiders
