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February 2024 by Taha Nagi
Best Bank
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December 2023 by Carolyn Caldwell
Unfortunately I have to use this bank on lunch sometimes. They only have one person here. Had to wait 35 minutes to make a deposit I could put through the ATM.
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November 2023 by Christopher Clark
I rarely go into the bank for anything, but every time I go in this location I feel like I am inconveniencing everyone in there. Not sure what the deal is but it just feels very contentious. Smile, talk to your customers, act like you care a little bit.
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October 2023 by auto glass
Just left after waiting for 20 minutes just to make a deposit for work. Never got help, customer service was terrible
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April 2022 by Dorothy Hutchings
I’ve been with Fifth Third for years, other than giving slow service I have no complaints with the bank, but boy oh boy do the Fifth Third 360 card customer service really needs to be vamped up. It’s easy to use and I like it for using online. But, they are not very customer friendly.
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March 2022 by MetalStorm
53rd bank is by far the worst bank you can deal with. I have my house mortgage with this bank and they raised my rate for no reason and did not bother to tell me what the new rate was. I transfer money into the account from my regular bank to pay for the mortgage but they decided to charge me excessive over draft fees without telling me so I had to then transfer $92 of my hard earned money to cover these fees. I went to this branch and tried to explain what was going on and the teller was rude and did not care to help out in any way. Do not use 53rd bank.
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October 2021 by Jessica Ward
Before I voice my displeasure with this location I must say that the people that I have felt with here are usually very nice but they need to learn to work much faster. This is the slowest bank I have ever been to. This isn’t just a one time occurrence. Every single time I come it takes forever!! I have waited in the drive thru for 38 minutes before with only 2 cars in front of me! Going in the branch is no better. You are better off to go to a branch further away.
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September 2021 by Ruby Toledo
I was the only customer inside the branch there were 7 employees “working” & I was still asked to wait.
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March 2021 by Jonathan Mayhorn
This is my favorite branch! I’m here often and always have a great experience.
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February 2021 by Mark Doe
Shevon Morning (I am sure I am butchering that sweet name!) Helped me out SOO Fast with my account problem that I had 12 minutes left of my 15 minute break for a major banking issue I was certain ide have to take off work to go in for! 10/10 Employee of the month!
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November 2020 by Nicole Fugiel
Horrible bank. I opened a CD 5 years ago that I've gotten nothing but run around about closing. When I moved out of state & closed my accounts because I needed to switch to a local bank, they continued to charge me fees & reported me to Check Systems making opening another account a nightmare I wouldn't recommend them to my worst enemy.
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November 2020 by nicki arman
Ben and Chovan were amazing!!!! Great service!!!!
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July 2019 by Don Byrd
No consideration of anyone's time!
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April 2019 by Suzanne A.
I have banked at this location for more than 20 years now. I continue to bank here because the customer service by the bank tellers that have been at this branch are wonderful. They are all so courteous and friendly. They are respectful of your privacy and truly care if you have to wait. There seems to be a lot of turnovers; or promotion, not sure, with the other staff in the branch. Every time I go into the bank those that are in the office are different. I wish that was not so as you don't have any consistency in your banking especially if you have any issues or concerns. The bank always has a notary on site. They do not charge for a notary if you bank with 5th 3rd. Their drive-thru is a little slow but that is because of the number of staffing they have at any one time. I understand this so I am ok with it...I mean if I am too lazy to walk in then I can wait a few additional minutes to wait through the drive-thru.
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February 2019 by MICHAEL SISCOE
I USE THIS BRANCH QUITE OFTEN AND THE STAFF ARE ALWAYS NICE AND WILLING TO HELP
