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August 2024 by nataleigh wallace
Driver posted that my pack was in parcel locker. However the leasing office checked every locker and it wasn't there. I'm going to assume the driver stole it. There has been a lot of employee theft here from drivers.
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May 2024 by Ty Weathers
I have never in my life been so inconvenienced. I will never ship with Fedex again.
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December 2023 by Shawn White
This place is amazing! Had an employee running their power mop in the earlier evening forced us out of the way twice, once while we were trying to browse the meat department, and another as we were trying to use the self checkout. I'm appalled that management allows such behavior. As a former Food Lion employee who mopped the floors with a traditional bucket and mop before they started having power mops, such behavior would have been completely unacceptable. Never would I have expected a customer to just get out of my way. Love it!
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December 2023 by Cindy Lyman
The driver left our package at the bottom of a 500 foot driveway, by the road, in the rain despite my instructions on Fed Ex sight to leave at my front porch. This also means he/she put the Fed Ex truck in danger by backing out into a blind curve rather than drive up to our house to leave the package, as instructed, where there is a safe turnaround.
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September 2023 by Alejandro Rosario
Parking available
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August 2023 by Candida Brooks
Great place to work..very nice employee..
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August 2023 by BIGUGLEE ENT.
Great place to work you should definitely try to get on
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August 2023 by Raymond Fields
Terrible, just Terrible
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August 2023 by Jay Chunn
Thanks for securing my package today ?
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August 2023 by UserUnknown1911
I have got to start telling online retailers to not ship FedEx. A package that only touches 2 locations gets lost in this black hole in concord, now I get to argue with a parts supplier to send another one or what until FedEx decides they can't find it. We have customers explicitly tell us not to ship FedEx because of the horrible service we have in our area, too bad I can't remember to tell people I buy from the same. I could have just drove and picked my item I needed, and should have gotten 2 days ago myself.
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August 2023 by Brenda McMath
The staff here do not care about customers or what their delivery drivers do! Today a FedEx driver delivered a safe that weighs 118 pounds. The company sending the safe required a signature. We were home for the delivery. We heard what sounded like a tree falling. We saw the driver running up the sidewalk to the truck. He had carried the safe up 7 steps to the front porch where he dropped it. The box was crushed and open. He was driving away when we got to the porch. He forged the signature saying we had accepted the delivery. We expected to have to sign and to tell the driver where to drop the safe. Due to our ages and the weight we cannot move the safe to the back of the house and into the garage. My husband drove to this FedEx location immediately to tell them the issue. Their only concern was the driver forging the signature. He is a contract employee. They would not guarantee anyone could come back to move the safe for us. FedEx should do better than this!
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July 2023 by Thomas Lin
Not a good place to work. HR sounded disgruntled and that was from me just calling them on the phone! The place has an immature atmosphere, that promotes insecurity in the workplace. Tends to lose people’s packages or paychecks, and it was hot working here. Thankfully I never had payroll issues here, because it would’ve been hell trying to resolve it. The place felt like it has a favoritism problem too. Did not feel welcome.The building looks nice though.
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July 2023 by Sherry Marie
Great place to work you should definitely try to get on
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May 2023 by Patreace R.
been holding my package for 6 days. been calling multiple times, they said they put it on the truck, now I have to go up there and cuss them out
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March 2023 by Sistah Shay
I ordered an item from Walmart day ago, they chose FedEx to deliver. (from reading the reviews wrong move on WalMart's part) I waited at home all day only to receive a text message that it was undeliverable due to business closed, when there was never an attempt. The driver lied saying they attempted to deliver to my apartment building but it was closed???