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October 2023 by Hiten Bulsara
I recently visited EuroEnvy Autowerks for the first time and I couldn't be more satisfied with the service I received. Here's a brief review based on various aspects of my experience:1. Expertise and Knowledge (5/5): I echo what other reviews have already stated that Tom and his team at EuroEnvy Autowerks displayed an impressive level of expertise and knowledge.2. Customer Service (5/5): From scheduling the appointment to picking up my car after repairs were completed, Tom was patient, responsive, and answered all my questions.3. Quality of Work (5/5): The quality of work at EuroEnvy Autowerks is top-notch. Car was repaired to perfection, and I haven't had any issues since. Good indicator that this is a top-notch shop is when you look under the hood after the repairs are completed, everything that was removed to do the repairs was put back in its exact place (e.g., Air Intake box connected properly to the scoop, coolant lines/hoses routed and attached to clamps) and not hastily shoved in or like my experience with other Indy shop, completely forget to put back a critical component for engine management.4. Timeliness (5/5): Repairs were completed exactly in the timeframe quoted.5. Fair Pricing (5/5): I received a quote with detailed breakdown before the work began, and there were no surprise charges when I picked up my car. Their pricing was fair, competitive, and reasonable.To sum it up, my experience at EuroEnvy Autowerks was exceptional. Tom and his team are very knowledgeable and combined with their top-notch quality of work and fair pricing, have earned my future business.Services: Auto A/C recharge
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October 2023 by Izrael N
EuroEnvy offers great service at very good prices. They were quick to get my car back to me and the staff were very friendly
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August 2023 by Ryan Trzebiatowski
Have only used Euroenvy Autowerks once so far, but had a great experience. Easy to make my appointment, friendly staff, knowledgeable mechanics and a comfortable waiting room. My only regret is that I've spent far too much on maintenance at luxury dealerships over the years instead of using Euroenvy Autowerks! Really a gem in Concord, NC.
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July 2023 by Jeremy Hines
Best place I know of to have a Mercedes worked on. They've taken care of me for about 6 years now, couldn't be happier with the service and price.
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June 2023 by Dale Gopaul
I own a 2000 BMW 7 series, as a car enthusiast, I try to repair my own cars. However, over the last winter freeze, my timing chains gave out, leaving the car inoperable for 6 months while I decided how to fix it. I searched around for different prices, 3 wouldn't touch it, 1 gave me quote that had me laughing, and another suggested i replace the motor. i takes a true mechanic to understand these cars, and unfortunately there aren't many around anymore, computers have replaced basic common sense, and without them people don't know how to think. I got my quote, made my appointment and dropped my car off some weeks later. the next day Shannon told me parts were in...Amazon's not even that fast! she invited me in to look at the damage engine while things were open and kept me updated on the progress. Then a week later she was ready, and what a difference it is. i have been running it for over a week now. the acceleration is flawless, idle is smooth and quiet. There is no better euro shop in the area than this one, the place is clean, well organized and they take pride in what they do. my car was washed and sitting outside like a showroom lot waiting for me. You can go to a dealer and pay idiot pricing, or come here get the job done.Service: Engine repair
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May 2023 by Douglas Greenberg
Tom and Shannon run one of the few shops in Charlotte that go out of their way to make you feel comfortable and treat your vehicle like their own. I had a previous mechanic damage the car by me trying to save a few dollars. With EuroEnvy they worked with me during the whole process to make sure I understood what was being done and update me on the progress. As long as I own a BMW they are the only people I will let touch my car.
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May 2023 by Sean M
I first brought my 2016 Mercedes c300 into Euro Envy last year and will not take it anywhere else now.Prices are much more reasonable than the local (Charlotte) Dealership and they don't try to up-sell you or have unnecessary work done.They were able to diagnose and fix a petrol smell coming from the vehicle, as well as doing the general maintenance such as oil change etc.I'll be taking in back to them next month for a set of new tires - again at a reasonable price to fit! (They already emailed me a written quote (not estimate))!Highly Recommend - honest people that do a great job!Services: Tires
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May 2023 by Minu Castillo
Took my 2017 BMW for service. Got a message 3 times for Low on Oil. They claimed to have fixed the problem. Even with having warranty, it cost me $457.63 …not even a month later, the Low Oil message came back. I called them up. They said they did everything they could to fix the problem which obviously they didn’t and for me to take it directly to a BMW Dealer, let them deal with it!!!They refused to even offer a free oil change since they didn’t fix the problem in the first place!Services: General repairs & maintenance
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May 2023 by Greg Konney
Visited for the first time and was treated like a normal person.No Dealer upselling or overcharging.Shanon was very pleasant to work with and is fairly knowledgeable about common BMW issues.
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May 2023 by Sean M.
I first brought my 2016 Mercedes c300 into Euro Envy last year and will not take it anywhere else now.Prices are much more reasonable than the local (Charlotte) Dealership and they don't try to up-sell you or have unnecessary work done.They were able to diagnose and fix a petrol smell coming from the vehicle, as well as doing the general maintenance such as oil change etc.I'll be taking in back to them next month for a set of new tires - again at a reasonable price to fit! (They already emailed me a written quote (not estimate))!Highly Recommend - honest people that do a great job!
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May 2023 by Thomas S.
Euroenvy is staffed by some of the most talented and experienced techs in the area as far as I'm concerned. Took my BMW there for a few different issues. They not only resolved them, but in a timely and cost-effective manner. I wouldn't take my vehicle to anywhere else. I trust them to do what's right -- and that's refreshing. And Shannon, who coordinates everything, is one of the nicest, kindest people I've met. She understands that customers are under duress and she willingly listens and offers advice and solutions. I unequivocally endorse this business.
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April 2023 by Wendy Lucas
Not only are the technicians top notch, Shannon and Ben are awesome!! They truly take care of us like family. Whether it's car maintenance or a repair, or even if you need help navigating which year and model of X5 to buy, they're always there to help. Without a doubt, they're the only ones allowed to touch our car. You will not find a more thorough and honest set of professionals than Euroenvy!!!
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April 2023 by Heather Taylor
I’ve taken my Mercedes to EuroEnvy twice now for routine maintenance/general inspection for anything due. Both times they’ve been so easy to work with from scheduling to drop off to pick up. Their pricing was more than fair and communication was great. Trying to get in with the dealership is a special kind of hell that involves no loaners being available and them wanting you to leave your car for 3-4 days with no set timeframe. EuroEnvy does none of that nonsense. They are my go-to resource from now on.Services: Air & cabin filter replacement
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April 2023 by Patrick Brown
Whenever I drive by this business I would always see older and newer model BMW park up outside. Seeing that gave me the outmost confidence in them feeling that they would have a lot of experience dealing with any problems that BMWs have to offer, boy I was wrong… These people have no experience at all when it comes to fixing bmws it’s nothing but a show! It’s all about money. I believe that they are really trying to be an actual BMW dealer heavily overpriced for no reason. They have no knowledge or experience at all when it comes to bmws. These people told me that because my car is a 2010 BMW it doesn’t possess the technology that allows the mechanics to hook it up to the computer for a reading.The lady there told me that I would have to pay $3000 dollars for them to work on 1 thing, and then another $6000 to see if that one problem fix the check engine light problem. The guy at the front desk with the big holes in his ears told me that my car was unable to be driven, mind you I drove it there, this is a car that I drives every day. These people is going to talk to you like they know what there’re doing but they really don’t. If you are looking to waste your money and time this it the place to go. Plz go elsewhere!!. And plz don’t believe their rebuttal.Services: Auto engine diagnostic
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October 2022 by Edtricia Brown
Excellent place to have your high end cars serviced. I've been bringing my BMW here for about 5 years. It's a family business and they really stand by their work. I travel 30 minutes to get my car serviced here. I rather come to Euro then the dealer.
